Sales Associate - Expert Customer Service for Home Goods

Williams-Sonoma, Inc.; Littleton (CO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health, dental and vision insurance

Job summary

Qualifications

• 1-2 years customer service experience
• Retail sales experience preferred
• High school diploma or equivalent

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with services including gift wrap, gift registry, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Perform register transactions (sales, returns, exchanges)
• Assist in visual merchandising presentation, signage and lighting
• Maintain store cleanliness and stockroom organization
• Process, ticket, and restock merchandise
• Carry out other duties as assigned by management
• Comply with all Company policies and procedures

Skills

Customer service

Sales

POS knowledge

Tools

POS system

Job description