Sales Associate: Elevate Customer Experience & Sales

R301US Hibbett Retail, Inc.; Richmond (VA); On-site; USD 18,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Richmond, VA seeks a Sales Associate to provide quality customer service and drive product sales, while becoming knowledgeable in each department. You will promote sales and promotions and serve as an ambassador of the brand to create memorable customer experiences.

The role emphasizes helping customers, meeting sales targets, and maintaining store standards in a fast-paced environment. It offers opportunities to grow product knowledge and teamwork within the store.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.

Skills

Customer service

Interpersonal skills

Communication skills

Self-starter

Job description

Hibbett Retail, Inc. in Richmond, VA seeks a Sales Associate to provide quality customer service and drive product sales, while becoming knowledgeable in each department. You will promote sales and promotions and serve as an ambassador of the brand to create memorable customer experiences.

The role emphasizes helping customers, meeting sales targets, and maintaining store standards in a fast-paced environment. It offers opportunities to grow product knowledge and teamwork within the store.