Sales Associate: Elevate Customer Experience

R301US Hibbett Retail, Inc.; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hibbett Retail, Inc. in Richmond, VA is seeking a Sales Associate to provide quality customer service and drive product sales. You will become knowledgeable in each product area and promote promotions to create a memorable shopping experience.

The role reports to the Store Manager and supports daily store operations, aiming to build long-term customer relationships in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Uphold all company policies, procedures, and standards as listed in manuals.
• Assist in daily store operations, including work lists, shipments, and maintenance.
• Utilize presenting merchandise to promote and sell goods using product knowledge.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets by ensuring internal control procedures and report potential fraud risk.

Skills

Customer service

Interpersonal communication

Team collaboration

Fast-paced environment

Attention to detail

Self-motivation

Job description

Hibbett Retail, Inc. in Richmond, VA is seeking a Sales Associate to provide quality customer service and drive product sales. You will become knowledgeable in each product area and promote promotions to create a memorable shopping experience.

The role reports to the Store Manager and supports daily store operations, aiming to build long-term customer relationships in a fast-paced retail environment.