Sales Associate eCommerce/Retail - AutoNation Ford Frisco

AutoNation; Frisco (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading automotive retailer as an e-Commerce Sales Associate, where you'll interact with customers to guide their vehicle purchases. You'll leverage your communication skills to provide exceptional service, ensuring customer satisfaction and loyalty. Enjoy competitive compensation, a healthy work-life balance, and numerous benefits while contributing to a positive impact in the automotive industry.

Benefits

Competitive compensation and 401k matching

Health, dental, and vision insurance

Maternity benefits

Associate purchase and discount programs

Access to deals and discounts through YouDecide

Join DRVPNK mission for cancer research

Qualifications

• Proven ability to provide an exceptional customer experience.
• Prior sales experience, retail preferred.

Responsibilities

• Interact with customers online, over the phone, and in person.
• Guide customers in their vehicle purchase in a no-haggle sales environment.
• Follow up to ensure customer satisfaction.

Skills

Communication

Interpersonal Skills

Organizational Skills

Education

High school diploma or equivalent

Tools

Technology

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide and a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone, and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information, and helping guide customers effectively from contact to an in-store experience while providing an exceptional customer experience is key.

With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure payment options meet their lifestyles, budgets, and expectations, and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

What are the requirements for this job?

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Drive to set and achieve targeted goals
• Prior sales experience, retail preferred
• Demonstrated communication, consultative, interpersonal, and organizational skills
• The willingness to follow up with customers
• Experience and desire to work with technology
• Valid in-state driver’s license and an acceptable, safe driving record

Why should I come work for AutoNation?

• You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear
• Access deals and discounts through YouDecide, offering offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions to cancer research and treatment, partnering with charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help foster a culture of belonging while contributing to our innovative work in the automotive industry. We value teamwork, innovation, and a commitment to making a positive impact in the world.