Sales Associate ecomerce/Phone Plus - BMW Fremont

AutoNation; Fremont (CA); Vor Ort; USD 22.000 - 179.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) matching

Maternity benefits

Employee discounts

YouDecide discounts

Zusammenfassung

AutoNation in Fremont, CA is hiring an e-Commerce Sales Associate to guide customers from online leads to in-store visits in a no-haggle environment. You will respond promptly, answer questions, and provide information to help customers make confident vehicle purchases.

This commission-based role offers a base pay and incentives, competitive benefits including health/dental/vision, 401(k) matching, maternity benefits, employee discounts, and DRVPNK charity involvement.

Qualifikationen

• High school diploma or equivalent required.
• Proven ability to deliver exceptional customer experience.
• Experience in sales or customer service preferred.
• Strong communication and interpersonal skills.
• Willingness to follow up with customers and meet goals.

Aufgaben

• Respond to online, phone, and in-store leads to guide vehicle purchases.
• Provide information and answer questions in a no-haggle environment.
• Schedule and coordinate test drives and financing steps.
• Maintain customer records and follow up to close sales.

Kenntnisse

Communication

Interpersonal skills

Customer service

Sales experience

Follow up

Tech-savvy

Organizational skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key..Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:Competitive benefitsCareer paths into finance, management, and beyondA culture built on trust, transparency, and teamworkWhat We’re Looking For:Strong communication and interpersonal skillsA desire to help people and exceed expectationsSales or customer service experience preferredApply now and start building a career with purpose and potential.What are the requirements for this job?High school diploma or equivalentProven ability to provide an exceptional customer experienceDrive to set and achieve targeted goalsPrior sales experience, retail preferredDemonstrated communication, consultative, interpersonal and organizational skillsThe willingness to follow up with customersExperience and desire to work with technologyValid in-state driver’s license and an acceptable, safe driving recordWhy should I come work for AutoNation?You want to work for a car dealer that has a strong moral compass and treats all of its associates with respectPay PlanGetting Started: Months 1-3Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.Accelerate Forward: Months 4+At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.This is a commission role with an estimated income of $2-16k/month.Exciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.