Sales Associate / Customer Service Representative

Drybar Shops; Thompsonville (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Free monthly services

Retail discounts

Flexible hours

Training

Career path

Job summary

Drybar Shops is seeking Sales Associates to deliver exceptional customer service in a fast-paced retail environment. The role offers a pay range of $15-$20 per hour, with benefits including PTO, free monthly services, and discounts on retail products.

Ideal candidates will have 1+ years in customer service, POS experience, and a high school diploma. The position supports a flexible schedule and opportunities for growth within the company.

Qualifications

• 1+ years in a fast paced, customer service centric environment.
• POS systems experience strongly preferred.
• Salon/spa experience preferred but not required.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem solving and troubleshooting skills.
• Track record of over-the-top, amazing customer service!
• Ability to multitask with ease.
• Frequently stand/walk for 6-8 hour shifts.
• Operate a point of sale system.

Skills

Customer service

Sales experience

POS systems

Multitasking

Communication

Education

High school diploma

Tools

POS system

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $15-$20 per hour depending on performance
• Paid Time Off, vacation and sick
• Free monthly services
• Membership and retail sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.