Sales Associate / Customer Service Representative

Drybar Shops; Naperville (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits for full-time team

AFLAC benefits available

20% employee discount

Growth opportunities

Flexible scheduling

Job summary

Drybar Naperville is seeking a Sales Associate / Customer Service (Front Desk) to greet guests, schedule appointments, and guide them on memberships and products for an outstanding salon experience.

The role offers flexible scheduling, with both part-time and full-time options, and a starting wage of $15.00/hour plus commissions, with benefits for full-time staff and a 20% employee discount.

Qualifications

• Experience in customer service, retail, or hospitality.
• Ability to greet guests and schedule appointments.
• Comfortable recommending memberships and products.
• Flexible with part-time or full-time schedules.
• Must be available on Saturdays at least periodically.

Responsibilities

• Greet every guest with exceptional hospitality.
• Schedule appointments and manage check-in/check-out.
• Recommend memberships, products, and styling tools.
• Help drive retail and membership sales.
• Support the team in creating a seamless salon experience.

Skills

Customer service

Sales

Retail experience

Hospitality

Multitasking

Job description

Overview

Join the Drybar Naperville Team!

Love creating amazing guest experiences? Enjoy a fun, fast-paced environment where customer service and sales go hand in hand? We'd love to meet you!

Now Hiring

Sales Associate / Customer Service (Front Desk)

Drybar Naperville 304 Route 59, Suite 140

Compensation

• Starting at $15.00/hour

• Commission on memberships, retail products, and hot tools

• Great earning potential with hourly pay + commission

Why You'll Love Working Here

• Flexible part-time and full-time schedules

• Fun, supportive team culture

• Health benefits for full-time team members

• AFLAC benefits available to all team members

• 20% employee discount on Drybar products

• Opportunities for growth and advancement

What You'll Do

• Greet every guest with exceptional hospitality

• Schedule appointments and manage check-in/check-out

• Recommend memberships, products, and styling tools

• Help drive retail and membership sales

• Support the team in creating a seamless salon experience

We're Looking for Someone Who Is

• Friendly, positive, and outgoing

• Passionate about customer service

• Comfortable recommending products and memberships

• Organized and able to multitask in a busy environment

• Retail, salon, hospitality, or sales experience is a plus

Current Scheduling Needs

Opening Shifts Monday–Wednesday | 6:45 AM–3:00 PM

Closing Shifts Wednesday–Saturday | 2:00 PM–7:00 PM

Sunday Shifts 8:45 AM–4:00 PM

Availability RequirementMust be available to work at least 2 Saturdays per month.

Upcoming Training Dates

• Friday, October 30: 8:00 AM–3:00 PM

• Saturday, October 31: 1:50 PM–7:00 PM

Ready to join a team that loves great hair, great people, and great energy?

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.