Sales Associate / Customer Service Representative

Drybar Shops; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits (for eligible full‑tim

AFLAC benefits

20% employee discount

Growth opportunities

Flexible scheduling

Job summary

Drybar Chicago is hiring a Sales Associate / Customer Service (Front Desk) to greet guests, manage check-in, schedule appointments, and promote memberships and products at River North and Midland Hotel locations.

You will float between locations as needed, enjoy flexible schedules, and benefit from a team culture, health benefits for full-time, AFLAC, and a 20% employee discount. Join us to deliver outstanding guest experiences.

Qualifications

• Friendly, positive and outgoing.
• Strong communicator, able to engage guests.
• Retail, salon, or hospitality experience is a plus.

Responsibilities

• Greet every guest with exceptional hospitality.
• Schedule appointments and manage check-in/check-out.
• Recommend memberships, service add-ons, products, and hot tools.
• Help drive retail and membership sales.
• Support the team in creating a seamless salon experience.
• Help the shop achieve its customer service and sales goals.

Skills

Customer service

Sales

Communication

Multitasking

Hospitality

Job description

Join the Drybar Chicago Team!

Love creating amazing guest experiences? Enjoy a fun, fast-paced environment where customer service and sales go hand in hand? We’d love to meet you!

Now Hiring

Sales Associate / Customer Service (Front Desk)

River North – 755 N Wells St Midland Hotel – 172 W Adams St

We’re looking for team members who are open to floating between our River North and Midland Hotel locations to support scheduling and shop needs.

Compensation

• $17.05/hour base pay

• Commission on memberships, retail products, and hot tools

• Opportunity to grow your earnings through sales commissions

Why You'll Love Working Here

• Flexible part-time and full-time schedules

• Fun, supportive team culture

• Health benefits for eligible full-time team members

• AFLAC benefits available to all team members

• 20% employee discount on Drybar products

• Opportunities for growth and advancement

What You'll Do

• Greet every guest with exceptional hospitality

• Schedule appointments and manage check-in/check-out

• Recommend memberships, service add-ons, products, and hot tools

• Help drive retail and membership sales

• Support the team in creating a seamless salon experience

• Help the shop achieve its customer service and sales goals

We're Looking for Someone Who Is

• Friendly, positive, and outgoing

• Passionate about customer service

• A strong communicator

• Comfortable recommending products, services, and memberships

• Organized and able to multitask in a busy environment

• Open to working at both Chicago locations as needed

• Retail, salon, hospitality, or sales experience is a plus

Current Scheduling Needs

River North

• Tuesday & Friday: 6:45 AM–2:00 PM

• Monday & Thursday: 2:00 PM–8:00 PM

• Sunday: 9:00 AM–6:00 PM

Midland Hotel

• Friday: 6:00 AM–2:00 PM or 2:00 PM–Close

• Saturday: 7:30 AM–2:00 PM or 2:00 PM–Close

• Sunday: 9:00 AM–4:00 PM

AvailabilityWeekend availability is required at both locations. Willingness to float between River North and Midland Hotel is preferred.

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.