Sales Associate / Customer Service Representative

Drybar Shops; United States; On-site; USD 17,000 - 32,000; Full time

Benefits offered by this job

Free monthly services

Membership sales bonus

Flexible Hours, weekend shifts

Discounts on retail products

Clear career path to management roles

Ongoing training

Job summary

Drybar Doylestown is seeking a Sales Associate / Customer Service Representative to deliver exceptional client experiences. You will manage POS transactions, assist customers with product selections, and promote services while maintaining a fast-paced, friendly environment.

Ideal candidates have prior POS and Mac experience, a minimum of 1 year in customer service, and a readiness to work weekends with a flexible schedule. The role offers ongoing training and clear career growth within the team.

Qualifications

• Experience in a fast-paced, customer service-centric environment.
• Prior POS systems experience preferred; Mac experience required.
• Strong problem solving and multitasking abilities.
• Maintains a professional demeanor under pressure.

Responsibilities

• Provide excellent customer service at the front desk and on the shop floor.
• Operate POS system and handle sales transactions efficiently.
• Support membership sales and product upselling.
• Maintain a clean, organized, and welcoming environment for clients.

Skills

Customer service

Multitasking

Problem solving

Professional demeanor under pressure

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Mac

Job description

Overview

Drybar Doylestown is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. We are excited to bring Drybar to Doylestown!

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $12 and $23 per hour depending on performance
• Free monthly services
• Membership sales bonus
• Flexible Hours, Must work 2 weekend shifts (Weekend means Friday, Saturday or Sunday)
• Discounts on all retail products
• Clear career path to grow as a professional or management positions within the team
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• Previous experience with Point of Sale Systems strongly preferred. Must have prior experience with using a Mac.
• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.