Sales Associate/Customer Service AM shift

Paradies Lagardere Default; Mesa (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Paradies Lagardere is seeking a Sales Associate at Mesa Gateway to deliver First Class Service and drive a positive shopping experience in a fast-paced retail environment.

The role focuses on greeting, selling, and thanking customers, offering promotional products, processing transactions on our POS, and maintaining store appearance while supporting a friendly, team-oriented atmosphere.

Qualifications

• Demonstrated selling experience in a fast paced retail setting.
• Greet, sell and thank customers to build a positive experience.
• Provide memorable, personalized service through needs analyses and recommendations.
• Process transactions accurately on the POS and handle basic cash procedures.

Responsibilities

• Provide First Class Service to internal and external customers.
• Sell and promote products and services to customers.
• Greet, assist, and thank customers to create a positive shopping experience.
• Maintain store appearance and merchandising standards.
• Accurately conduct transactions on the POS and manage receiving/returns as required.
• Follow company policies, procedures and safety standards.

Skills

Greet, Sell and Thank the customer

Personalized customer service

Promotional product knowledge

Cash handling & POS proficiency

Team oriented

Store appearance maintenance

Multi-shift availability

English communication

Education

High school diploma or equivalency

Tools

POS system

Job description

POSITION DESCRIPTION

POSITION TITLE: Sales Associate - Mesa Gateway

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: General Manager

DEPARTMENT: Sales Associate

POSITION DESCRIPTION SUMMARY

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

POSITION REQUIREMENTS

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalat as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday