Sales Associate/Customer Service AM shift

Paradies Lagardère; Mesa (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Paradies Lagardère in Mesa Gateway seeks a Sales Associate to deliver First Class Service on the sales floor or in a support setting, ensuring a positive shopping experience in a well-maintained environment.

You will greet customers, perform needs analyses, make product recommendations, handle transactions at the POS, and collaborate with teammates to maintain store standards and safety.

Qualifications

• High school diploma or equivalency.
• At least one year of retail or customer service experience.
• Excellent customer service skills and ability to communicate in English.
• Ability to multitask in a fast-paced environment.
• Willingness to work varied shifts, including weekends and holidays.

Responsibilities

• Provide First Class Service to customers on the sales floor or in a support setting.
• Greet customers, assess needs, and recommend products.
• Process transactions accurately on the POS and maintain loss prevention standards.
• Maintain store appearance and safety, and collaborate with teammates.
• Assist with receiving, cycle counts, returns and transfers as needed.

Skills

Customer service

Greet & Sell

Cash handling

Multitasking

Education

High School Diploma or equivalent

Tools

POS

Handheld devices

Job description

POSITION DESCRIPTION

POSITION TITLE: Sales Associate - Mesa Gateway

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: General Manager

DEPARTMENT: Sales Associate

POSITION DESCRIPTION SUMMARY

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

POSITION REQUIREMENTS:

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escape as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS:

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday