Sales Associate

Paradies Lagardère; Vandalia (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Paradies Lagardère in Ohio is seeking a Sales Associate - Platform to deliver First Class Service on the sales floor and in support areas. The role focuses on creating a positive shopping experience in a well-maintained, friendly environment.

The position requires greeting and assisting customers, recommending products, processing transactions on POS, and maintaining store standards. Shifts include mornings, evenings, weekends, and holidays as needed.

Qualifications

• Demonstrate selling experience in a fast paced, service-oriented retail setting.
• Greet, Sell and Thank the customer; put the customer first.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Be able to resolve customer service issues and elevate as required.
• Maintain store appearance and handle transactions on POS.
• Undergo required background and safety checks as per company policy.

Responsibilities

• Provide First Class Service to internal and external customers.
• Perform tasks on the sales floor or in a support environment.
• Create and maintain good working relationships with fellow associates.
• Maintain visual merchandising, housekeeping, and maintenance standards.
• Efficiently conduct customer transactions on our POS and handle receiving, cycle counts, returns and transfers.

Skills

Selling experience

Greet and thank customers

Customer-first mindset

Product recommendations

Promotional products

Issue resolution

Team relationships

Visual merchandising

POS transactions

Handling and transfers

Process controls

Cash handling & loss prevention

Education

High school diploma

Tools

POS system

Handheld scanner

Job description

Position Description

Position Title: Sales Associate - Platform

Employment Classification

Non-Exempt

Position Reports To

Department: Sales Associate

Position Description Summary

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

Position Requirements

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and elevate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

Position Qualifications

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday