Sales Associate — Customer Experience & Flexible Schedule

KIRKLAND; Town of Brookfield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate to deliver an outstanding shopping experience by following our customer service model and supporting operations and merchandising under management direction.

You will flex into selling, cashiering, replenishing, and setting floorsets while keeping the customer at the center of every interaction. This role requires energy, teamwork, and a focus on achieving store goals.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to communicate effectively in writing and verbally.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives, handbook and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Job description

Kirkland’s Home is seeking a Sales Associate to deliver an outstanding shopping experience by following our customer service model and supporting operations and merchandising under management direction.

You will flex into selling, cashiering, replenishing, and setting floorsets while keeping the customer at the center of every interaction. This role requires energy, teamwork, and a focus on achieving store goals.