Sales Associate - Boston Locations

TITLE Boxing Club; Boston (MA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Free TITLE Boxing Club classes

Free workout classes with our partner

Discounted merchandise

Opportunities for career growth

Comfortable work attire

Job summary

TITLE Boxing Club Boston is seeking a Sales Associate (Front Desk + Membership Sales) to welcome members, check in boxers, and deliver an energetic, member-first experience at Assembly Row, Newbury St, and North Station.

You will sell memberships, class packages, private training, and retail with a consultative approach, handle outreach, tours, and clean, safe operations while managing leads and ensuring a great member journey.

Qualifications

• 1–3 years of customer service or sales experience preferred.
• Strong communicator who loves connecting with people.
• Comfortable selling memberships and retail with confidence and authenticity.
• Organized, proactive, and able to multitask in a fast-paced environment.
• Passion for fitness, wellness, or helping others feel their best is preferred.
• Team player who brings positivity and energy to every shift.

Responsibilities

• Deliver an exceptional front-desk experience by checking in every member and first-time guest with energy, enthusiasm, and genuine connection.
• Sell memberships, class packages, private training, and retail, using a consultative, needs-based approach.
• Complete daily phone and sms outreach tasks.
• Ask for referrals and identify opportunities to bring new people into the club.
• Create excitement in the room by finding opportunities to hype the class, celebrate wins, and help build a fun, motivating environment.
• Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation to their goals.
• Complete membership agreements and manage leads with accuracy and professionalism.
• Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets.
• Support coaches and team members to ensure smooth class flow and an elevated member experience.

Skills

Customer service

Sales experience

Communication

Retail selling

Multitasking

Team player

Education

High school diploma/GED

Job description

Sales Associate (Front Desk + Membership Sales)

TITLE Boxing Club Boston - Assembly Row | Newbury St | North Station

Position Overview

Our Sales Associates are the heartbeat of the clubs. They are the first smile members see, the energy that sets the tone in the club, and the personality that makes the TITLE community feel like home. You’ll work the front desk, check in boxers, create an unforgettable member experience, and drive the growth of the club through membership sales and community engagement. If you love people, thrive in high‑energy environments, and want to be part of a team that changes lives through movement, this role is for you.

Responsibilities

• Deliver an exceptional front‑desk experience by checking in every member and first‑time guest with energy, enthusiasm, and genuine connection
• Sell memberships, class packages, private training, and retail, using a consultative, needs‑based approach
• Complete daily phone and sms outreach tasks
• Ask for referrals and identify opportunities to bring new people into the club
• Create excitement in the room by finding opportunities to hype the class, celebrate wins, and help build a fun, motivating environment
• Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation to their goals
• Complete membership agreements and manage leads with accuracy and professionalism
• Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets
• Support coaches and team members to ensure smooth class flow and an elevated member experience

Skills & Qualifications

• 1–3 years of customer service or sales experience preferred
• Strong communicator who loves connecting with people
• Comfortable selling memberships and retail with confidence and authenticity
• Organized, proactive, and able to multitask in a fast‑paced environment
• Passion for fitness, wellness, or helping others feel their best is preferred
• Team player who brings positivity and energy to every shift

Requirements

• Ability to lift up to 45 lbs
• High school diploma/GED
• Proficient computer skills
• Availability to work evenings and weekends
• Ability to stand for extended periods

Compensation & Perks

• $16/hour + commission
• Comfortable work attire
• Free TITLE Boxing Club classes
• Free workout classes with our partner gyms
• Discounted merchandise
• Opportunities for career growth