Sales Associate - Assembly Row

TITLE Boxing Club; Boston (MA); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Hourly wage + commission

Work attire provided

Free TITLE Boxing Club classes

Free partner gym classes

Discounted merchandise

Career growth opportunities

Job summary

TITLE Boxing Club is hiring a Sales Associate to manage the front desk, check in members, and drive membership sales. You will create an energetic, welcoming atmosphere and contribute to a positive community feel in the club.

Responsibilities include selling memberships and packages, conducting outreach, giving tours, handling inquiries by phone and text, and supporting coaches to ensure smooth class flow. Evening and weekend availability is needed.

Qualifications

• 1–3 years of customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Confident selling memberships and retail products.
• Organized, proactive, and able to multitask in a fast-paced gym environment.
• Passion for fitness or helping others improve their well-being is preferred.
• Team player who brings energy to every shift.

Responsibilities

• Deliver an exceptional front-desk experience by checking in every member and first-time guest with energy, enthusiasm, and genuine connection
• Sell memberships, class packages, private training, and retail, using a consultative, needs-based approach
• Complete daily phone and sms outreach tasks
• Ask for referrals and identify opportunities to bring new people into the club
• Create excitement in the room by hyping the class and building a motivating environment
• Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation
• Complete membership agreements and manage leads with accuracy and professionalism
• Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets
• Support coaches and team members to ensure smooth class flow and an elevated member experience

Skills

Customer service

Sales

Communication

Multitasking

Fitness passion

Team player

Education

High school diploma / GED

Job description

Sales Associate (Front Desk + Membership Sales)

TITLE Boxing Club

Position Overview

Our Sales Associates are the heartbeat of the clubs. They are the first smile members see, the energy that sets the tone in the club, and the personality that makes the TITLE community feel like home. You’ll work the front desk, check in boxers, create an unforgettable member experience, and drive the growth of the club through membership sales and community engagement. If you love people, thrive in high‑energy environments, and want to be part of a team that changes lives through movement, this role is for you.

Responsibilities

• Deliver an exceptional front‑desk experience by checking in every member and first‑time guest with energy, enthusiasm, and genuine connection
• Sell memberships, class packages, private training, and retail, using a consultative, needs‑based approach
• Complete daily phone and sms outreach tasks
• Ask for referrals and identify opportunities to bring new people into the club
• Create excitement in the room by finding opportunities to hype the class, celebrate wins, and help build a fun, motivating environment
• Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation to their goals
• Complete membership agreements and manage leads with accuracy and professionalism
• Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets
• Support coaches and team members to ensure smooth class flow and an elevated member experience

Skills & Qualifications

• 1–3 years of customer service or sales experience preferred
• Strong communicator who loves connecting with people
• Comfortable selling memberships and retail with confidence and authenticity
• Organized, proactive, and able to multitask in a fast‑paced environment
• Passion for fitness, wellness, or helping others feel their best is preferred
• Team player who brings positivity and energy to every shift

Requirements

• Ability to lift up to 45 lbs
• High school diploma/GED
• Proficient computer skills
• Availability to work evenings and weekends
• Ability to stand for extended periods

Compensation & Perks

• $16/hour + commission
• Comfortable work attire
• Free TITLE Boxing Club classes
• Free workout classes with our partner gyms
• Discounted merchandise
• Opportunities for career growth