Sales Associate, Boston

JP04 Richemont Japan LLC; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Employee wellbeing

Comprehensive benefits

Medical, dental, and vision

Health savings account

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days off

Job summary

Van Cleef & Arpels is seeking a passionate boutique sales professional in Boston to drive High Jewelry sales and cultivate a loyal client base. You will engage clients in person and through targeted clienteling initiatives to deliver exceptional service in a luxury environment.

Reporting to the Boutique Director, you will participate in events, manage CRM campaigns, and support visual merchandising to uphold the brand’s aesthetic.

Qualifications

• Bachelor’s degree or jewelry certification with 7 years of experience is preferred.
• Strong ability to develop long lasting client relationships in a fast-paced luxury environment.
• Excellent communication in person and writing.

Responsibilities

• Achieve sales goals by providing exceptional service.
• Attend social functions to generate new business and invite clients to events.
• Oversee CRM initiatives: client data capture, campaigns, reporting.
• Assist in display setup and maintain boutique aesthetics.
• Willingness to travel as required.

Skills

Client relationships

Sales excellence

Communication

Clienteling

Education

Bachelor's degree or jewelry certification

Tools

CRM software

Clienteling tools

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast-paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelor’s degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you?

Reporting to the Boutique Director, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

In this role, you will

• Be responsible for achieving sales goals by providing exceptional service


• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools


• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting


• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique


• Ability to travel as required

More than a role...we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

Applicants must have valid work authorization for employment in the USA.

Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

We Offer:

• Employee wellbeing is a top priority at Richemont.


• We offer a comprehensive benefits program to support employees and their loved ones.


• Our core benefits include medical, dental, and vision programs.


• Health savings and flexible spending accounts are also available.


• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.


• Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.


• Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Salary: $24.04 (Hourly)

This role is commission eligible.