Sales Associate - Baby & Kids Apparel & Customer Experience

Carters Inc.; Bloomington (IL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Discount: 30% on brands

Referral bonuses

Mental health benefits

Tuition-free education program

English language learning support

Job summary

Carter's in Bloomington, IL is seeking a Sales Associate to welcome families and assist with baby essentials and school outfits, helping customers find the right products for special moments and everyday wear.

You will handle POS transactions, stock floors, communicate current promotions and loyalty benefits, and maintain a clean, safe store while delivering friendly, customer-focused service across omnichannel channels.

Qualifications

• Customer-service experience and a positive, solutions-oriented mindset.
• Effective verbal and written communication.
• Ability to multitask and work in a fast-paced retail setting.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Resolve issues for customers and balance many customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Job description

Carter's in Bloomington, IL is seeking a Sales Associate to welcome families and assist with baby essentials and school outfits, helping customers find the right products for special moments and everyday wear.

You will handle POS transactions, stock floors, communicate current promotions and loyalty benefits, and maintain a clean, safe store while delivering friendly, customer-focused service across omnichannel channels.