Baby Apparel Sales Associate - Customer Experience

Carters Inc.; Centereach (NY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

30% employee discount

GED/degree tuition-free programs

ESL language support

Job summary

Carter’s Inc. is seeking a Sales Associate to greet customers, explain our baby essentials, and guide families through shopping moments. You’ll help with product styling, promotions, and loyalty programs while delivering friendly, efficient service in a busy retail setting.

This role emphasizes a positive, proactive attitude, teamwork, and ensuring a seamless omnichannel experience. Availability may include evenings, weekends, and holidays to support store operations.

Qualifications

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.

Responsibilities

• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer Service

Sales

Tools

POS System

Job description

Carter’s Inc. is seeking a Sales Associate to greet customers, explain our baby essentials, and guide families through shopping moments. You’ll help with product styling, promotions, and loyalty programs while delivering friendly, efficient service in a busy retail setting.

This role emphasizes a positive, proactive attitude, teamwork, and ensuring a seamless omnichannel experience. Availability may include evenings, weekends, and holidays to support store operations.