Sales Associate - AutoNation Ford Frisco

AutoNation; Frisco (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

AutoNation Ford Sanford is seeking an e-Commerce Sales Associate to guide customers through online, phone, and in-person vehicle purchases in a no-haggle environment. You will respond to leads promptly and shepherd customers from initial contact to in-store visit, ensuring an exceptional experience.

You will help customers choose their ideal vehicle, negotiate terms to fit their budget, and close the sale. Post-sale, you’ll drive loyalty by follow-ups and transitioning customers to Service for

Qualifications

• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales or retail experience preferred.
• Strong communication and interpersonal skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license with a safe driving record.

Responsibilities

• The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
• Responding to leads in a timely fashion and guiding customers from phone/internet contact to in-store experience while ensuring an exceptional customer experience.
• You’ll help customers select their perfect vehicle and negotiate terms to fit their lifestyle and budget, then close the deal.
• Our team provides an exceptional customer experience before and after purchase, driving loyalty by following up to ensure satisfaction.
• You will help transition customers to the Service department to support ongoing ownership experience.

Skills

Communication skills

Customer service

Goal-oriented

Interpersonal skills

Technology proficiency

Education

High school diploma or equivalent

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key..Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:Competitive benefitsCareer paths into finance, management, and beyondA culture built on trust, transparency, and teamworkWhat We’re Looking For:Strong communication and interpersonal skillsA desire to help people and exceed expectationsSales or customer service experience preferredApply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.What are the requirements for this job?High school diploma or equivalentProven ability to provide an exceptional customer experienceDrive to set and achieve targeted goalsPrior sales experience, retail preferredDemonstrated communication, consultative, interpersonal and organizational skillsThe willingness to follow up with customersExperience and desire to work with technologyValid in-state driver’s license and an acceptable, safe driving recordWhy should I come work for AutoNation?You want to work for a car dealer that has a strong moral compass and treats all of its associates with respectExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.