Retail Sales Associate - Growth, Great Benefits

Goodwill of Greater Washington; Bowie (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Same day pay

PTO

Paid Holidays

Life Insurance

Short/Long Term Disability

Medical/Dental/Vision

Pet Insurance

Employee Discounts

EAP

401(k) with match

Job summary

Goodwill of Greater Washington is seeking an enthusiastic Sales Associate to greet customers, handle transactions, and keep the store organized and inviting.

You will provide courteous service, assist shoppers, ring up purchases accurately, and maintain knowledge of inventory. The role offers a collaborative team environment and opportunities for growth.

Qualifications

• Ability to effectively communicate with customers and GGW associates
• Ability to provide exceptional customer service to all customers
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift) and lift up to 40 pounds

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone
• Assures merchandise is placed on the sales floor in a timely manner
• Able to ensure items are rung accurately on the register
• Demonstrates accurate cash handling skill including making change, operating cash register, card machines, and calculator
• Maintains knowledge of merchandise and answers customer questions promptly
• Keeps floor merchandise neat and assists customers with purchase selections
• Maintains clean professional appearance
• Maintain an orderly and clean register area
• Familiar with store security procedures and exercise security practices when necessary
• Perform housekeeping responsibilities including sweeping, mopping, vacuuming, wiping shelves and restrooms as needed
• Perform other duties as assigned by management

Skills

Action Oriented

Customer Focus

Composure

Time Management

Job description

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.

Essential Competencies

Action Oriented

Customer Focus

Composure

Time Management

Essential Duties and Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Able to ensure items are rung accurately on the register
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance
  
  
  

Other Duties and Responsibilities

• Maintain an orderly and clean register area
• Maintain familiarity with store security procedures and exercise security practices when necessary
• Perform general housekeeping responsibilities to include store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
• Perform other duties as assigned by management
  
  
  

Required Qualifications

• Ability to effectively communicate with customers and GGW associates
• Ability to provide exceptional customer service to all of our customers
• Ability to settle customer complaints
• Ability to perform basic math skills
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift)
• Ability to bend and lift up to 40 pounds frequently
• Basic working knowledge of computer applications and the internet
  
  
  

Preferred Qualifications

• A minimum of six months of previous work experience
• High School Diploma or equivalent
• Previous experience working in a retail environment
• Excellent customer service related skills
• Working knowledge of a cash register
• Multilingual with complete fluency in English