Sales Associate, Ala Moana

Van Cleef & Arpels; Honolulu (HI); On-site; USD 27,000 - 39,000; Full time

Job summary

Van Cleef & Arpels in Honolulu, HI seeks a luxury sales professional to foster long-term client relationships in a fast-paced High Jewelry environment. A bachelor’s degree or jewelry certification with 7 years of experience is preferred; strong communication skills are essential.

You will drive sales by delivering exceptional service, engaging clients at events, managing CRM initiatives, and ensuring boutique presentation. Travel may be required to support client networks.

Qualifications

• Bachelor's degree or jewelry certification with 7 years of experience.
• Strong ability to develop long lasting client relationships in a fast paced luxury environment.
• Excellent communication in person and in writing.

Responsibilities

• Be responsible for achieving sales goals by providing exceptional service.
• Attend social functions to generate new business, invite clients to in-boutique events, and reach out through clienteling tools.
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting.
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique.
• Ability to travel as required.

Skills

Clienteling

Sales experience

CRM

Event planning

Visual display

Communication skills

Travel flexibility

Education

Bachelor's degree or jewelry certification

Tools

CRM software

Job description

Are you a good match? Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you? Reporting to the Boutique Manager, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

In this role, you will

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Richemont offers a generous compensation and benefits package for eligible employees.

Hourly rate for this role is: $24.04 / hr with an additional commission structure