Sales Associate, Atlanta (Phipps Plaza)

Van Cleef & Arpels; Atlanta (GA); On-site; USD 45,000 - 70,000; Full time

Job summary

Van Cleef & Arpels in Atlanta seeks a luxury sales professional to cultivate long-term client relationships and drive High Jewelry sales. You will deliver exceptional service in a fast-paced boutique, using clienteling tools to expand an exclusive client base and participate in events to strengthen brand loyalty.

Reporting to the Boutique Manager, you will balance daily business with high-value sales, maintain boutique presentation, and support CRM initiatives.

Qualifications

• Bachelor’s degree or jewelry certification required.
• 7+ years of experience preferred in jewelry/luxury environment.
• Strong in-person and written communication.

Responsibilities

• Achieve sales goals by providing exceptional service.
• Attend social functions to generate new business and invite clients to events.
• Oversee CRM initiatives including client data capture, novelties & events communications, gifting campaigns, and reporting.
• Assist in display setup and maintain boutique aesthetics.
• Willingness to travel as required.

Skills

Client relationships

Luxury service

Communication skills

Education

Bachelor’s degree or jewelry certification

Tools

CRM software

Job description

Are you a good match?

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

Are you a good match?

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you?

Reporting to the Boutique Manager, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

In this role, you will

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Applicants must have valid work authorization for employment in the USA.

Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.