Sales Associate - 45489

7-Eleven; Findlay (OH); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading convenience store chain in Findlay, Ohio is seeking a customer service associate responsible for providing superb service, handling cash transactions accurately, and maintaining store cleanliness and safety. The ideal candidate is reliable, able to follow safety protocols, and demonstrate a strong commitment to customer satisfaction. Join a team dedicated to creating a positive shopping experience, with responsibilities including safeguarding merchandise and ensuring compliance with company policies.

Qualifications

• Experience in customer service is preferred.
• Knowledge of cash register operations.
• Ability to adhere to safety standards.

Responsibilities

• Provides prompt and courteous customer service.
• Rings up sales accurately using cash register.
• Maintains cleanliness and safety of store areas.
• Safeguards cash and merchandise.

Skills

Customer service

Cash handling

Communication

Safety awareness

Job description

Duties/Responsibilities:

• Provides prompt, courteous customer service by discovering guest’s needs.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
• Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
• Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
• Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
• Reacts and reports to customer complaints tactfully and promptly.
• Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
• Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
• Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
• Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
• Receives products from vendors, following correct procedures. Assist management in vendor check‑in.
• Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
• Assists in maintaining proper inventory levels and audits.
• Maintains knowledge of all product offerings and promotions.
• Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.)
• Maintains a professional appearance in accordance with company uniform and personal appearance policy.
• Performs other duties as assigned.
• Reports to work on time and when scheduled.