Sales Associate 45251

7-Eleven; Fairborn (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

7-Eleven in Fairborn seeks a customer service-oriented employee to provide courteous service and manage store sales. Responsibilities include ringing up purchases accurately, maintaining store cleanliness, adhering to safety protocols, and responding to customer complaints. The role requires honesty in cash handling and compliance with laws regarding beverage and tobacco sales.

A professional appearance is essential, and punctuality is required. This position offers the chance to engage with customers and ensure a positive shopping experience while promoting store offerings.

Responsibilities

• Provides prompt, courteous customer service by discovering guest’s needs.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately.
• Maintains ethical integrity while handling money and checks.
• Follows policies to prevent loss or cash and merchandise.
• Safeguards cash and merchandise and follows robbery prevention procedures.
• Performs duties necessary to maintain store cleanliness.
• Reacts and reports to customer complaints promptly.
• Follows laws governing restricted beverage and tobacco sales.
• Performs service transactions as per company policy.
• Adheres to safety and security policies.
• Prepares accident/incident reports and reports to management.
• Maintains gas island cleanliness and stock levels.
• Complies with food safety behaviors.
• Receives products from vendors following correct procedures.
• Maintains merchandise rotation, storage, stocking, and pricing.
• Assists in maintaining proper inventory levels.
• Maintains knowledge of products offerings and promotions.
• Completes required paperwork accurately.
• Maintains a professional appearance.
• Reports to work on time.

Job description

Duties/Responsibilities:

• Provides prompt, courteous customer service by discovering guest’s needs.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
• Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
• Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
• Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
• Reacts and reports to customer complaints tactfully and promptly.
• Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
• Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
• Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.).
• Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
• Receives products from vendors, following correct procedures. Assist management in vendor check-in.
• Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
• Assists in maintaining proper inventory levels and audits.
• Maintains knowledge of all products offerings and promotions.
• Completes all required paperwork accurately (vendor invoices, job assignment sheets, etc.).
• Maintains a professional appearance in accordance with company uniform and personal appearance policy.
• Performs other duties as assigned.
• Reports to work on time and when scheduled.