Sales Associate 45221

7-Eleven; Defiance (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

7-Eleven is seeking a customer service-focused Associate in Defiance, OH to assist guests, ring up sales, stock shelves, and maintain a clean, safe store environment. You will handle money, follow cash handling policies, and ensure accurate transactions.

This role requires adaptability to varying tasks and attention to store security and safety standards. You will engage customers with a friendly attitude, execute standard operating procedures, and participate in loss-prevention efforts while

Responsibilities

• Provide prompt, courteous customer service by identifying guest needs.
• Process sales accurately on cash register or POS equipment; use suggestive selling when appropriate.
• Handle money, checks and other payments with integrity and accuracy.
• Adhere to loss prevention and cash handling policies to prevent loss.
• Safeguard cash and merchandise and follow robbery prevention procedures.
• Maintain store cleanliness, including floors, restrooms, and product displays.

Job description

Duties/Responsibilities:

• Provides prompt, courteous customer service by discovering guest’s needs.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
• Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
• Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
• Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
• Reacts and reports to customer complaints tactfully and promptly.
• Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
• Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
• Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
• Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
• Receives products from vendors, following correct procedures. Assist management in vendor check-in.
• Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
• Assists in maintaining proper inventory levels and audits.
• Maintains knowledge of all products offerings and promotions.
• Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.).
• Maintains a professional appearance in accordance with company uniform and personal appearance policy.
• Performs other duties as assigned.
• Reports to work on time and when scheduled.