Sales Associate 47135

7-Eleven Inc.; Hilliard (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

7-Eleven is seeking a customer-focused team member to assist guests, ring up sales, and promote products. This role emphasizes accurate transactions, suggestive selling, and maintaining a clean, safe store environment.

Responsibilities include cash handling, compliance with laws on restricted items, handling various payment methods, and reporting hazards or incidents promptly. Reliable attendance and professional appearance are expected.

Responsibilities

• Provides prompt, courteous customer service by discovering guest’s needs.
• Rings up all sales accurately on cash register or POS equipment, using suggestive selling techniques.
• Maintains cash handling integrity and honesty with money, checks and other payment methods.
• Follows policies to prevent loss and ensures proper cash handling procedures.
• Safeguards cash and merchandise and follows robbery prevention procedures.
• Maintains store cleanliness including floors, restrooms, food prep areas, shelves and counters.
• Reports customer complaints tactfully and promptly.
• Complies with laws governing sale of restricted beverages and tobacco.
• Processes service transactions (lottery, coupons, credit cards) per company policy.
• Identifies and reports safety hazards; maintains safety standards.
• Prepares accident/incident reports and reports to Facility Manager.
• Maintains gas island cleanliness and stock levels; handles spills and pumps.
• Complies with food safety procedures (handling, temperatures, sanitation).
• Receives products from vendors and assists in vendor check-in.
• Maintains inventory, rotation, storage, stocking and pricing.
• Assists in audits and inventory controls.
• Maintains knowledge of products and promotions.
• Completes required paperwork (vendor invoices, assignments).
• Maintains professional appearance per uniform policy.
• Performs other duties as assigned.
• Reports to work on time and as scheduled.

Job description

Duties/Responsibilities:

• Provides prompt, courteous customer service by discovering guest’s needs.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
• Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
• Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
• Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
• Reacts and reports to customer complaints tactfully and promptly.
• Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
• Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
• Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
• Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
• Receives products from vendors, following correct procedures. Assist management in vendor check-in.
• Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
• Assists in maintaining proper inventory levels and audits.
• Maintains knowledge of all products offerings and promotions.
• Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.).
• Maintains a professional appearance in accordance with company uniform and personal appearance policy.
• Performs other duties as assigned.
• Reports to work on time and when scheduled.