Sales Associate 45484

7-Eleven, Inc; Huber Heights (OH); On-site; USD 26,000 - 30,000; Full time

Job summary

7 Eleven is seeking a customer-focused associate to provide courteous service and assist customers at the register. You will handle transactions, operate POS equipment, and follow company policies to ensure store safety and accuracy.

The role requires attentiveness to guest needs, adherence to loss prevention, and maintaining a clean, presentable store environment. Training will cover beverage and tobacco sale laws and paperwork requirements.

Qualifications

• Provides prompt, courteous customer service by discovering guest needs.
• Rings up sales on cash register or POS equipment accurately.
• Maintains integrity and honesty while handling money and payments.
• Follows loss prevention policies and cash handling procedures.

Responsibilities

• Safeguards cash and merchandise; follows robbery prevention procedures.
• Maintains store cleanliness and presents a tidy, safe environment.
• Reacts to customer complaints tactfully and promptly.
• Complies with laws governing restricted beverage and tobacco sales.
• Performs service transactions per policy including lottery and vendor coupons.
• Reports unsafe conditions to management.
• Follows safety and security policies to prevent hazards.
• Completes required paperwork like invoices and job sheets.

Skills

Customer service

Cash handling

Point-of-sale operations

Tools

POS terminal

Job description

Duties/Responsibilities:

• Provides prompt, courteous customer service by discovering guest’s needs.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
• Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
• Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
• Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
• Reacts and reports to customer complaints tactfully and promptly.
• Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
• Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
• Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
• Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
• Receives products from vendors, following correct procedures. Assist management in vendor check-in.
• Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
• Assists in maintaining proper inventory levels and audits.
• Maintains knowledge of all products offerings and promotions.
• Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.)
• Maintains a professional appearance in accordance with company uniform and personal appearance policy.
• Performs other duties as assigned.
• Reports to work on time and when scheduled.