Sales Associate

Ace Hardware; Whitefish (MT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Employee discount

Simple IRA

Supplemental health insurance

Job summary

Workstream is seeking a Sales Associate in Whitefish, Montana. The role involves outstanding customer service, generating sales, and supporting store management. Candidates should have a high school degree and prior retail experience is preferred.

Key responsibilities include maintaining store cleanliness, assisting customers with their purchases, and participating in store operations. Benefits include paid time off, employee discounts, and supplemental health insurance.

Qualifications

• Must have retail sales and marketing experience.
• Strong product knowledge or willingness to learn.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Provide outstanding customer service to each customer.
• Participate in daily operational meetings.
• Maintain store cleanliness and merchandising standards.

Skills

Customer service

Sales and marketing

Interpersonal skills

Communication skills

Organizational ability

Education

High School degree

Some college preferred

Tools

Retail computer systems

MS Word

Excel

Job description

Position Summary

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Major Responsibilities

• Exemplify the core values of Nelson’s Hardware in all daily actions.
• Ensure each customer receives outstanding service by being “Ace Helpful.”
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management.
• Assist in the training and development of peers.
• Actively participate in daily huddle meetings.
• Uphold merchandising and store cleanliness standards.
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
• Responsive of safety issues.
• Conscious of shoplifting activity.
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders.
• Answer customers’ questions and provide information on procedures and policies, including Ace Rewards.

Minimum Requirements

• Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.
• Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
• Previous experience in a retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills.
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.

Physical Requirements

• Must be able to lift 40 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Benefits

• Paid time off
• Employee discount
• Simple IRA
• Supplemental health insurance