Sales Associate

Skin Laundry; Thousand Oaks (CA); On-site; USD 26,174 - 27,552; Part time

Benefits offered by this job

Employee Treatment & Product Discount Program

Job summary

Skin Laundry in Thousand Oaks, California is looking for a part-time Sales Associate to provide exceptional service and lead the team in achieving sales goals. You will educate clients on products and treatments while ensuring the clinic operates smoothly.

The ideal candidate should possess strong skincare knowledge, retail experience, and excellent teamwork skills, with a commitment to deliver the best client experience during clinic hours.

Qualifications

• Must be at least 18 years of age to apply.
• Minimum 1-2 years of retail experience required.
• Advanced interpersonal skills with the ability to coach peers.

Responsibilities

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients.
• Support clinic-wide retention and loyalty programs.

Skills

Retail operations knowledge

POS systems familiarity

Strong product knowledge in skincare

Interpersonal skills and teamwork

Problem-solving abilities

Education

1-2 years of retail or service experience

Tools

Zenoti or similar scheduling software

Job description

Thousand Oaks, California, United States

Location: Thousand Oaks, CA - Westlake Village

Job Type: Part Time

Compensation: $19 per hour

Schedule/Availability:

• Must be available and able to work weekends (sat AND sun) regularly.
• Must have availability to work 3 days per week.
• Must be able to work 16 hours per week on average, with the ability to flex to 24 hours.
• Must be available to work during Clinic Operating Hours (as posted on website *subject to change).
• You must be able to commit to a schedule made 60 days in advance.

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.

ESSENTIAL FUNCTIONS

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on-the-floor coaching and real‑time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and elevate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

MARGINAL FUNCTIONS

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in-clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Technical & Operational

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply.

Travel as an Opportunity

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high‑volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

In-Person Connections

The Sales Associate role is an on‑site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks:

• Skin Laundry Employee Treatment & Product Discount Program.

Equal Opportunity Employer:

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Accommodation Assistance:

Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail]