Sales Associate

Skin Laundry; San Ramon (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee treatment and product discount program

Job summary

Skin Laundry is looking for a Sales Associate in San Ramon, CA. This on-site role requires exceptional client service, the ability to educate customers about products and treatments, and operational support in maintaining clinic standards. Candidates should have 1-2 years of retail or service experience and demonstrate strong interpersonal skills. The position requires availability to work weekends and flexible hours. Employees enjoy discounts on treatments and products, fostering a supportive team environment.

Qualifications

• Minimum 1-2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.
• Intermediate knowledge of retail operations.

Responsibilities

• Lead by example in achieving daily sales and conversion goals.
• Support clinic-wide retention through relationship building.
• Maintain inventory levels and cleanliness.

Skills

Retail operations knowledge

Client education

Interpersonal skills

Cash handling

Problem-solving

Education

1-2 years of retail or service experience

Tools

POS systems

Zenoti or similar software

Job description

Work Hours & Availability

• Must be available to work weekends (Saturday & Sunday) regularly.
• Must have availability to work a minimum of 4 days per week.
• Must be able to work an average of 16 hours per week, with flexibility up to 24 hours.
• Must be available during Clinic Operating Hours (as posted on website, subject to change).
• Must commit to a schedule made 60 days in advance.
• Reliably commute to the home clinic location and periodically travel to other clinics for coverage as needed.

Essential Functions

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow‑up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on‑floor coaching and real‑time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and elevate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

Marginal Functions

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in‑clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

Required Knowledge, Skills & Abilities

Technical & Operational

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

Travel as an Opportunity

Travel is not required for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high‑volume clinic environments.

In‑Person Connections

The Sales Associate role is an on‑site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks

• Skin Laundry Employee Treatment & Product Discount Program.

Equal Opportunity Employer

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Accommodation Assistance

Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail].

Note

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.