Senior Sales Associate

Skin Laundry; Mountain View (CA); On-site; USD 33,062 - 44,083; Full time

Benefits offered by this job

Health insurance

Vacation leave

Employee discount

401(k)

Flexible Spending Accounts

EAP

Job summary

Skin Laundry in Mountain View, California is seeking a Senior Sales Associate to lead daily sales on the floor, educate clients on products, memberships, and treatments, and uphold exceptional service standards.

This on-site role requires weekend availability, strong product knowledge, and the ability to coach peers, with opportunities for commission-based growth and career progression within the clinic network.

Qualifications

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with scheduling and sales software such as Zenotior.
• Strong product knowledge and passion for skincare and client education.

Responsibilities

• Lead by example to achieve daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and follow-up.
• Reinforce brand values during every client interaction.

Skills

Retail ops knowledge

POS systems

Cash handling

Tools

Zenotior scheduling software

Job description

Location

Mountain View, California, United States

Job Type

Full-time

Compensation

$24 + Commission Opportunities (Starting base $24/hr with potential to grow.)

Schedule / Availability

• Must be available and able to work weekends (Saturday and Sunday) regularly.
• Must have full availability to work full-time.
• Must be available during clinic operating hours.
• Must commit to a schedule made 60 days in advance.

Ability to Commute / Cover Other Clinics

Reliable commute to home clinic location and periodic travel to other clinics as needed.

About This Exciting Role

The Senior Sales Associate (SSA) leads sales floor operations, ensures high‑quality client experience, drives sales performance, and supports operational excellence.

Reports To

Clinic Manager

Essential Functions

• Lead by example to achieve daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic‑wide retention and loyalty programs through relationship building and consistent follow‑up.
• Reinforce brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on‑floor coaching and real‑time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as point of contact for questions or issues during assigned shifts and elevate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

Marginal Functions

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in‑clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

Required Knowledge, Skills, & Abilities

Technical & Operational

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenotior or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

• Advanced interpersonal skills with ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

Travel

Travel is not a requirement but may occasionally involve support to neighboring stores during peak times or special events.

Flexibility

Requires flexibility in working hours, including evenings, weekends, and holidays.

In‑Person Connections

On‑site role requiring strong presence during assigned shifts.

Employee Benefits & Perks

• Skin Laundry Complimentary Employee Treatment & Product Discount Program
• Vacation leave, sick leave, and 10 paid holidays
• Health insurance – medical, dental, and vision options
• 401(k)
• Flexible Spending Accounts (FSA) – health care and dependent care
• Voluntary term life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary accidental death & dismemberment (AD&D)
• Voluntary commuter benefits
• Voluntary legal benefits
• Voluntary group accident insurance
• Voluntary critical illness insurance
• Voluntary hospital indemnity insurance
• ADP LifeMart – discounted products, services, and experiences

Equal Opportunity Employer

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Accommodation Assistance

Skin Laundry is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, contact [e-mail].