Location: Houston, TX
Job Type: Part Time
Compensation: $16 per hour
Schedule/Availability
- Must be available to work weekends (Saturday & Sunday) regularly.
- Must have availability to work 4 days per week.
- Must be able to work an average of 16 hours per week (flexible up to 24 hours).
- Must be available to work during Clinic Operating Hours as posted on the website (subject to change).
- Must commit to a schedule made 60 days in advance.
Ability to commute/cover other clinics
Reliably commute to the home clinic location and periodically travel to other clinics to provide coverage as needed.
ESSENTIAL FUNCTIONS
Sales & Client Experience
- Lead by example in achieving daily sales and conversion goals.
- Deliver exceptional client service by educating clients on products, memberships, and treatments.
- Support clinic-wide retention and loyalty programs through relationship building and consistent follow‑up.
- Reinforce Skin Laundry’s service standards and brand values during every client interaction.
Operational Execution
- Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
- Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
- Ensure cleanliness, organization, and merchandising standards are consistently met.
- Execute operational checklists and compliance tasks as directed by the ACM or CM.
Team Support & Peer Leadership
- Provide on‑floor coaching and real‑time feedback to Sales Associates.
- Support onboarding and training of new team members under ACM/CM guidance.
- Act as a point of contact for questions or issues during assigned shifts and elevate to leadership as appropriate.
- Foster a supportive, inclusive environment that encourages collaboration and growth.
Compliance & Safety
- Follow and reinforce all operational policies and loss prevention procedures.
- Report any safety, compliance, or operational concerns promptly.
- Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.
MARGINAL FUNCTIONS
- Participate in regional meetings, trainings, or team events as assigned.
- Assist with in‑clinic activations, promotional events, or marketing initiatives.
- Provide occasional coverage for peer shifts to ensure continuous operations.
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
Technical & Operational
- Intermediate knowledge of retail operations, POS systems, and cash handling.
- Familiarity with Zenoti or similar scheduling and sales software.
- Strong product knowledge and passion for skincare and client education.
Interpersonal & Leadership
- Advanced interpersonal skills with the ability to coach peers and foster teamwork.
- Strong communication and problem‑solving abilities.
- Reliable, proactive, and accountable in daily execution.
Experience & Education
- Minimum 1–2 years of retail, hospitality, or service experience required.
- Leadership or keyholder experience preferred.
Must be at least 18 years of age to apply.
Travel as an Opportunity
Travel is not a requirement for this role but may occasionally involve supporting neighboring stores during peak times or special events.
Flexibility as a Strength
This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of a high‑volume clinic environment. It provides opportunities to lead during peak times, oversee key events, and support new initiatives.
In‑Person Connections
The Sales Associate role is an on‑site position requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.
Employee Benefits & Perks
- Skin Laundry Employee Treatment & Product Discount Program.
We are committed to your growth
We prioritize your development with a roadmap that guarantees your success, provided you are willing to put in the work.
Work/Life Balance
We believe in caring for team members as humans first, offering an extensive Holiday Policy and initiatives that support mental health at work and outside.
Speak Up Culture
We foster an environment where employees can share feedback and needs in a safe space.
We don’t hire jerks
We value humility, kindness, and self‑awareness, with no room for bullying, gossip, racism, or intolerance.
Equal Opportunity Employer
At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Accommodation Assistance
Skin Laundry provides reasonable accommodation for individuals with disabilities in employment. To request accommodation, contact PeopleTeam@SkinLaundry.com.
Employment Agencies
Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. We will not pay a fee for any placement resulting from an unsolicited resume.
All other end‑of‑description disclosures and boilerplate have been retained only as required for legal compliance.