Sales Associate

L'Attitude Inc; Scranton (Lackawanna County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lackawanna County-based company L'Attitude Inc. is hiring a Sales Associate in Scranton, PA. You will engage customers, explain home improvement programs, and help with onboarding while building strong relationships and advancing into leadership roles.

The role emphasizes hands-on training in sales and customer service, with CRM-driven activity tracking and collaboration with internal teams to ensure a smooth customer journey. This is a full-time position with growth opportunities.

Qualifications

• High school diploma or GED required.
• 1+ years experience in a customer service, sales, solar, roofing, client facing, or outreach role preferred (but not required).
• Excellent listening skills and a strong customer focus.
• Attention to detail and data accuracy in records.
• Exceptional conflict resolution abilities.
• Passion for roofing, construction, remodeling, home improvement, economics, or helping families.
• Comfortable using technology and CRM systems.
• Goal-oriented, reliable, and motivated to learn.
• Ability to work in a fast-paced, customer-focused environment.
• Reliable transportation is required.

Responsibilities

• Speak with customers to explain home improvement programs and assess eligibility.
• Record confidential customer information accurately within our customer database.
• Act as the face of the brand ensuring each customer has a positive experience.
• Assist with account setup by collecting required information and verifying details.
• Answer customer questions clearly and professionally throughout the onboarding process.
• Maintain accurate records in CRM systems to track activity and follow-ups.
• Identify customer needs and recommend appropriate solar service options.
• Attend weekly sales meetings and ongoing training sessions with fellow Sales Associates.
• Work closely with internal teams to ensure a smooth customer experience.

Skills

Communication

Customer focus

Data entry

Conflict resolution

Attention to detail

Team collaboration

Education

High school diploma or GED

Tools

CRM systems

Job description

Latitude has an immediate full-time opening for our Sales Associate team in the Scranton, PA area, supporting the continued expansion of home improvement services. This role serves as a strong foundation for individuals interested in long-term growth from within in sales and leadership. We offer hands-on training in home improvement service fundamentals, customer onboarding, communication, and management of renewable energy initiatives.

As a Sales Associate, you will build practical skills in customer communication, remodeling, and performance tracking. Ensuring customer satisfaction in a way that suits their needs means offering support through every step. Using established sales systems and outreach strategies, our Sales Associates develop a professional framework designed to support advancement into senior sales, consulting, or leadership roles within the construction industry. Get ready to roll up your sleeves and begin a long-lasting, rewarding career!

We Are Looking For A Sales Associate To:

• Speak with customers to explain home improvement programs and assess eligibility


• Record confidential customer information accurately within our customer database


• Act as the face of the brand ensuring each customer has a positive experience


• Assist with account setup by collecting required information and verifying details


• Answer customer questions clearly and professionally throughout the onboarding process


• Maintain accurate records in CRM systems to track activity and follow-ups


• Identify customer needs and recommend appropriate solar service options


• Attend weekly sales meetings and ongoing training sessions with fellow Sales Associates


• Work closely with internal teams to ensure a smooth customer experience

What We Offer Our Sales Associates:

• Complete training and hands-on experience in home improvement sales


• Clear performance and advancement opportunities


• Supportive team environment with ongoing coaching


• Experience using CRM and digital sales tools


• Opportunity to work in a fast-growing construction industry

We Are Looking For A Sales Associate With The Following:

• High school diploma or GED required


• 1+ years experience in a Customer service, sales, solar, roofing, client facing, or outreach role preferred (but not required)


• Excellent listening skills and a strong customer focus


• Attention to detail, strong organizational skills, and detail-oriented with excellent data entry skills


• Exceptional conflict resolution abilities


• Passion for roofing, construction, remodeling, home improvement, economics, or helping families


• Comfortable using technology and CRM systems


• Goal-oriented, reliable, and motivated to learn


• Ability to work in a fast-paced, customer-focused environment


• Reliable transportation is required