Sales Associate

L'attitude Recruiting; Philadelphia (Philadelphia County); On-site; USD 36,000 - 52,000; Full time

Job summary

Latitude has an immediate full-time opening for a Sales Associate in the Philadelphia area, offering hands-on training in home improvement services and a clear pathway to growth within sales and leadership roles. You will engage customers, document information, and use CRM tools to manage the sales process from onboarding to follow-ups.

The role emphasizes customer satisfaction, accurate record-keeping, and collaboration with internal teams.

Qualifications

• High school diploma or GED required.
• 1+ years experience in a customer service, sales, solar, roofing, client facing, or outreach role preferred.
• Excellent listening skills and a strong customer focus.
• Attention to detail, strong organizational skills, and detail-oriented data entry.
• Comfortable using technology and CRM systems.
• Reliable transportation is required.
• Goal-oriented, reliable and motivated to learn.

Responsibilities

• Speak with customers to explain home improvement programs and assess eligibility.
• Record confidential customer information accurately within our customer database.
• Act as the face of the brand ensuring each customer has a positive experience.
• Assist with account setup by collecting required information and verifying details.
• Answer customer questions clearly and professionally throughout the onboarding process.
• Maintain accurate records in CRM systems to track activity and follow-ups.
• Identify customer needs and recommend appropriate solar service options.
• Attend weekly sales meetings and ongoing training sessions with fellow Sales Associates.
• Work closely with internal teams to ensure a smooth customer experience.

Skills

Customer service

Sales

Communication

Data entry

Education

High school diploma or GED

Tools

CRM systems

Job description

Latitude has an immediate full-time opening for our Sales Associate team in the Philadelphia and South Jersey area, supporting the continued expansion of home improvement services. This role serves as a strong foundation for individuals interested in long-term growth from within in sales and leadership. We offer hands-on training in home improvement service fundamentals, customer onboarding, communication, and management of renewable energy initiatives.

As a Sales Associate, you will build practical skills in customer communication, remodeling, and performance tracking. Ensuring customer satisfaction in a way that suits their needs means offering support through every step. Using established sales systems and outreach strategies, our Sales Associates develop a professional framework designed to support advancement into senior sales, consulting, or leadership roles within the construction industry. Get ready to roll up your sleeves and begin a long-lasting, rewarding career!

We Are Looking For A Sales Associate To:

• Speak with customers to explain home improvement programs and assess eligibility
• Record confidential customer information accurately within our customer database
• Act as the face of the brand ensuring each customer has a positive experience
• Assist with account setup by collecting required information and verifying detailsAnswer customer questions clearly and professionally throughout the onboarding process
• Maintain accurate records in CRM systems to track activity and follow-ups
• Identify customer needs and recommend appropriate solar service options
• Attend weekly sales meetings and ongoing training sessions with fellow Sales Associates
• Work closely with internal teams to ensure a smooth customer experience

What We Offer Our Sales Associates:

• Complete training and hands-on experience in home improvement sales
• Clear performance and advancement opportunities
• Supportive team environment with ongoing coaching
• Experience using CRM and digital sales tools
• Opportunity to work in a fast-growing construction industry

We Are Looking For A Sales Associate With The Following:

• High school diploma or GED required
• 1+ years experience in a Customer service, sales, solar, roofing, client facing, or outreach role preferred (but not required)
• Excellent listening skills and a strong customer focus
• Attention to detail, strong organizational skills, and detail-oriented with excellent data entry skills
• Exceptional conflict resolution abilities
• Passion for roofing, construction, remodeling, home improvement, economics, or helping families
• Comfortable using technology and CRM systems
• Goal-oriented, reliable, and motivated to learn
• Ability to work in a fast-paced, customer-focused environment
• Reliable transportation is required