Sales Associate

Orangetheory Fitness; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

FREE Premier Orangetheory Fitness membership

401k Retirement upon eligibility

Growth Opportunities

Bi-weekly commission incentives

Collaborative, positive company culture

Job summary

Orangetheory Fitness in Scottsdale, Arizona is seeking a motivated Sales Associate to assist in the daily operations of the studio. This role emphasizes exceptional customer service and achieving sales goals in membership and retail.

The ideal candidate will possess strong customer service skills and some retail sales experience. Benefits include a free fitness membership and opportunities for growth.

Qualifications

• Customer service experience in a sales environment is preferred.
• Solid verbal and written communication skills are required.
• Experience in retail or direct sales management is advantageous.

Responsibilities

• Establish referral programs to boost membership growth.
• Conduct follow-up calls and customer care initiatives.
• Greet members and guests to maintain a welcoming atmosphere.
• Ensure cleanliness of the studio throughout shifts.
• Process cash and credit transactions accurately.
• Generate leads via community outreach and social media.
• Convert leads into members through effective communication.

Skills

Excellent customer service skills

Previous sales experience

Solid verbal and written communication

Basic MS Office skills

Education

High school diploma or equivalent

Tools

MS Office

Basic computer software

Job description

Orangetheory Fitness - Sales Associate

Job Overview

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

Benefits

• FREE Premier Orangetheory Fitness membership
• 401k Retirement upon eligibility
• Growth Opportunities
• Bi-weekly commission incentives based on sales performance
• Collaborative, positive company culture

Job Responsibilities

• Establishes and maintains an effective referral program to bolster membership growth
• Conduct telephone inquiries, follow up calls and customer care initiatives
• Warmly greet members and guests to foster a positive, welcoming atmosphere
• Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment
• Process cash and credit card transactions accurately and responsibly
• Generate new leads through member referrals, community outreach and social media efforts
• Convert leads into members through effective communication and timely outreach via cold calls and emails

Job Requirements

• Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• MS Office basic programs (word, excel), Internet, Basic computer program software use
• High school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.

*Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process*

Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals.