Sales Associate

Orangetheory - Franchise #0320; Chandler (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

FREE Premier Orangetheory Fitness membership

401k Retirement upon eligibility

Growth Opportunities

Bi-weekly commission incentives

Collaborative company culture

Job summary

Orangetheory Fitness is hiring a Sales Associate in Chandler, Texas. The role focuses on running front of house operations with an emphasis on premium customer service while meeting sales expectations.

The ideal candidate will have strong customer service skills and some sales experience. Responsibilities include membership sales and renewals, along with ensuring a welcoming atmosphere for members and guests.

Benefits include a free membership, 401k eligibility, and commission incentives based on sales performance.

Qualifications

• Previous sales experience preferred, especially in a quota-bearing structure.
• Strong customer service background is essential.
• Basic computer skills including MS Office (Word, Excel).

Responsibilities

• Establish and maintain an effective referral program.
• Follow up with telephone inquiries and customer care initiatives.
• Greet members and guests to create a welcoming atmosphere.
• Ensure cleanliness of the studio following a checklist.
• Process transactions accurately.
• Generate leads through referrals and community outreach.
• Convert leads into members through effective communication.

Skills

Customer service skills

Sales experience

Verbal communication skills

Written communication skills

MS Office knowledge

Education

High school diploma or equivalent

Job description

Orangetheory Fitness - Sales Associate

Job Overview

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

Benefits

• FREE Premier Orangetheory Fitness membership
• 401k Retirement upon eligibility
• Growth Opportunities
• Bi-weekly commission incentives based on sales performance
• Collaborative, positive company culture

Job Responsibilities

• Establishes and maintains an effective referral program to bolster membership growth
• Conduct telephone inquiries, follow up calls and customer care initiatives
• Warmly greet members and guests to foster a positive, welcoming atmosphere
• Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment
• Process cash and credit card transactions accurately and responsibly
• Generate new leads through member referrals, community outreach and social media efforts
• Convert leads into members through effective communication and timely outreach via cold calls and emails

Job Requirements

• Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• MS Office basic programs (word, excel), Internet, Basic computer program software use
• High school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.

*Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process*

Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals.