Sales Associate

Orangetheory - Franchise #0320; Texas; On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

FREE Premier Orangetheory Fitness membership

Bi-weekly commission incentives

Health & Wellbeing insurance

401k Retirement upon eligibility

Paid Time Off + Holidays

Growth Opportunities

Collaborative company culture

Job summary

A leading fitness franchise is seeking a Sales Associate to assist in running studio operations with a focus on premium customer service and achieving sales targets. Ideal candidates should possess strong customer service skills and basic sales experience. Responsibilities include managing referrals, processing transactions, and generating leads through various initiatives. Benefits include a complimentary membership, commission incentives, and growth opportunities.

Qualifications

• Previous sales experience in a quota-bearing environment preferred.
• Solid verbal and written communication skills required.
• Experience in retail or direct sales management/lead generation.

Responsibilities

• Establish and maintain an effective referral program to bolster membership.
• Conduct follow-up calls and customer care initiatives.
• Greet members and guests to foster a welcoming atmosphere.
• Adhere to the studio cleaning checklist during shifts.
• Process transactions accurately and responsibly.
• Generate new leads through referrals and community outreach.
• Convert leads into members through effective communication.

Skills

Customer service

Sales skills

Communication skills

MS Office proficiency

Retail experience

Education

High school diploma or equivalent

Tools

MS Office

Job description

Orangetheory Fitness - Sales Associate

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

OUR BENEFITS

• FREE Premier Orangetheory Fitness membership for you + someone else in your household
• Bi-weekly commission incentives based on sales performance, monthly bonus opportunities
• Health & Wellbeing insurance
• 401k Retirement upon eligibility
• Paid Time Off + Holidays
• Growth Opportunities
• Collaborative, positive company culture

JOB RESPONSIBILITIES

• Establishes and maintains an effective referral program to bolster membership growth
• Conduct telephone inquiries, follow up calls and customer care initiatives
• Warmly greet members and guests to foster a positive, welcoming atmosphere
• Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment
• Process cash and credit card transactions accurately and responsibly
• Generate new leads through member referrals, community outreach and social media efforts
• Convert leads into members through effective communication and timely outreach via cold calls and emails

JOB REQUIREMENTS

• Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• MS Office basic programs (word, excel), Internet, Basic computer program software use
• High school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.

Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process.

Equal Employment Opportunity

Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals.