Sales Associate

St Peter Do it Best Lumber; Saint Peter (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

St Peter Do it Best Lumber is seeking a Sales Associate to provide outstanding customer service, assist customers on the floor and over the phone, and help maintain a clean, inviting store environment. You will learn our products, support promotions, and assist with loading, stocking, and merchandising to meet customer needs.

The role emphasizes teamwork, willingness to learn, and the ability to handle everyday store tasks while upholding store policies and safety standards.

Qualifications

• Outstanding customer service and professional attitude.
• Working knowledge of store products and willingness to learn.
• Organized self-starter who can work independently and solve problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of POS systems to assist with price lookups, special orders, and entry.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service in person and on the phone, assist with questions, find merchandise, and suggest add-ons or processing special orders.
• Create an inviting sales floor environment with cleanliness and organization.
• Notify customers of promotions and new products.
• Assist loading products into customers' vehicles as needed.
• Merchandise according to planograms and maintain signage.
• Restock shelves and assist with regular inventory.
• Face and front products at shift start and end.
• Support store staff with other tasks as needed.
• Be vigilant for shoplifters and follow policy.
• Attend staff meetings and adhere to policies and safety standards.
• Be able to cut keys for customers.

Skills

Customer service

Product knowledge

Organization

Sales techniques

POS systems

Math skills

Communication skills

Physical lifting 50 lbs

Tools

POS systems

Job description

Benefits

• Employee discounts
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

Sales associates are expected to maintain a positive representation of St Peter Do it Best Lumber by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 50 lbs.

Goals

• Boost overall sales by closing the sale and boosting sales by promoting add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.