Sales Associate

Oscar's Tire Pros; Robinson (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Vision insurance

Competitive salary

Excellent Training and Development

Friendly Work Environment

Top Tier Benefits

Job summary

Oscar's Tire Pros in Robinson, TX is seeking a Sales Associate to deliver outstanding customer service by selling tires and automotive services, road hazard protection, and product features, while building long-term loyalty with customers. In a fast-paced, high-volume retail environment, you will drive sales and profitability, manage repair orders, and maintain a clean, well-merchandised store.

Join a team that values growth, offers training and development, and provides competitive compensation

Qualifications

• High School diploma or equivalent required.
• Knowledge of computerized sales and marketing software.
• Retail customer service and customer relations experience.
• Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions.
• 3+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance.

Responsibilities

• Promptly meets and greets customers.
• Answers phone and schedules appointments with customers.
• Determines the nature of customer problems; may make road test or visually inspect the vehicle.
• Creates Repair Order Request detailing service to be performed or merchandise to be sold.
• Explains warranties, options, pricing, etc. to the customer.
• Obtains customer approval for service before delivering order to service personnel.
• Reviews completed repairs or services performed with customers and collects payment.

Skills

Customer service

Retail sales

Communication

Teamwork

Education

High School diploma

Tools

Mitchell Repair

Activant

All-Data

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Vision insurance
• Competitive salary

Company Overview

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Benefits and Perks

• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment
• Top Tier Benefits

Job Summary

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

Fast-paced, high volume retail environment with growth and career opportunities.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems; May make road test or visually inspect the vehicle
• Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
• Explains warranties, options, pricing, etc. to the customer
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

Desired Qualifications

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience
• Preferred Experience:
  • 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
  • Tire Manufacturer Sales Skills certification a plus