Sales Associate

Puget Sound Automotive Group; Renton (WA); On-site; USD 33,000 - 167,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid vacation

5-day work week

Employee vehicle discounts

Ongoing training and certification

Job summary

Renton CDJR in Renton, WA seeks an experienced Internet Sales Associate to manage online and in-person customer interactions in a fast-paced dealership environment. Responsibilities include handling internet leads, guiding customers through the sales process, and delivering a seamless buying experience from first contact to delivery.

Eligible candidates have 2–3 years of sales experience and strong communication skills.

Qualifications

• 2–3 years of sales and customer service experience preferred; automotive sales experience encouraged.
• Strong communication and problem-solving skills.
• Valid driver’s license and bilingual abilities encouraged

Responsibilities

• Proactively drive appointments and sales opportunities by managing inbound leads and contacting customers via phone, email, and text.
• Guide shoppers through the vehicle buying process with urgency and professionalism.
• Maintain high-quality follow-up to deliver a seamless customer experience from inquiry to delivery.
• Support showroom traffic and collaborate with the sales team to exceed targets.

Skills

Sales experience

Customer service

CRM knowledge

Bilingual

Tools

CRM software

Job description

Job Location: Renton CDJR - Renton, WA 98057-2412

Salary Range: $3,000.00 - $15,000.00 Commission/month

We’re seeking experienced, customer-focused professionals to join our Internet Sales Team—an integral part of the core sales operation here at Renton CDJR. This role requires strong communication skills, proven follow-through, and the ability to confidently manage both online and in-person customer interactions in a fast-paced dealership environment. Responsibilities include handling internet leads, assisting showroom traffic, guiding customers through the sales process, resolving minor concerns professionally, and delivering a seamless experience from first contact to final handshake. Ideal candidates are quick-thinking, dependable, and capable of balancing urgency, professionalism, and customer satisfaction at a high level.

Benefits

• Competitive compensation package including base pay plus backend gross earning opportunities of up to 5%
• Comprehensive health coverage including medical, vision, and dental
• 401(k) retirement plan with company support
• Paid vacation to relax and recharge
• Consistent 5-day work week for better work-life balance
• Positive, team-focused work environment
• Exclusive employee vehicle purchase and service discounts
• Ongoing training and certification programs to grow your skills
• Clear path for career advancement within a growing dealership

Responsibilities

• Proactively drive appointments and sales opportunities by managing inbound leads and connecting with potential customers through phone, email, and text communication
• Build strong customer relationships by guiding shoppers through every stage of the vehicle buying process with confidence, urgency, and professionalism
• Maintain consistent, high-quality follow-up to deliver a seamless, personalized experience that keeps customers engaged from initial inquiry to vehicle delivery
• Assist showroom guests and support in-store traffic while creating a welcoming, solution-focused buying experience
• Work collaboratively with the sales team to exceed customer expectations, appointment goals, and overall dealership performance targets

Qualifications

• 2–3 years of sales and customer service experience preferred; automotive sales experience strongly encouraged
• Driven, goal-oriented mindset with a passion for delivering results and creating strong customer experiences
• Professional, confident communicator who can build rapport with all types of customers both online and in person
• Strong multitasking, organization, and time management skills with the ability to thrive in a fast-paced dealership environment
• Natural problem-solver with strong negotiation and relationship-building abilities
• Comfortable handling phone, email, text, and CRM-based customer communication daily
• Valid driver’s license required
• Bilingual candidates are highly encouraged to apply

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.