Sales Associate

Massage Envy; Rancho Cucamonga (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay + bonuses

Employer-paid healthcare

401(k)

Sick Time

Referral bonus program

Employee Assistance Program

Flexible schedule

Product/service training

Free massage quarterly

Discounts on products

Job summary

Massage Envy Rancho Cucamonga is hiring for multiple roles in a fast-paced wellness retail environment. Team members provide excellent customer service, educate clients on Total Body Care, and book future services while promoting the Wellness Program.

We value strong people skills, reliability, and a passion for health and skincare. Perks include healthcare, 401(k), flexible scheduling, and ongoing training. Join a supportive team with growth opportunities.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Critical thinking

Math skills

People skills

Massage knowledge

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Rancho Cucamonga, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $16.50-20.00/hourly plus bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• 401(k) for full-time employees
• Sick Time for Employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service quarterly
• Discounts off all products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location