SALES ASSOCIATE

Pilates Addiction - MT Lebanon, PA

Pittsburgh (Allegheny County)

On-site

USD 17,047 - 24,280

Full time

14 days+

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Benefits offered by this job

Free classes

Discounted classes

Health benefits

Professional development

Job summary

Pilates Addiction is seeking a driven Sales Associate for its Mt. Lebanon studio. You will be the first contact for prospective clients, guiding them through classes, memberships, and retail options to grow our member base.

This role emphasizes relationship-building, consultative selling, and achieving sales targets while delivering a high-quality studio experience in a supportive, energetic environment.

Qualifications

1-2 years of sales experience, preferably in a fitness or wellness environment.
Strong interpersonal and communication skills with a customer-first mindset.
A genuine interest in Pilates and fitness, and the ability to educate others on the benefits of Pilates.
Sales targets require a consultative, solution-based approach.
Comfortable using studio management software and POS systems.
Team-oriented and collaborative in a studio environment.

Responsibilities

Client Engagement: Welcome potential and existing clients and discuss classes, memberships, and retail.
Sales & Membership Growth: Drive membership sales, upsell packages, and retail items; exceed targets.
Customer Relationship Management: Foster a welcoming studio culture and nurture member relationships.
Client Onboarding: Guide new clients through sign-ups and registration; ensure a smooth start.
Administrative Support: Assist with scheduling, inquiries, and processing sales via POS.
Promotion of Events and Offers: Promote studio events, workshops, and special offers.

Skills

Sales experience

Customer service

Fitness passion

Sales skills

Tech savvy

Team player

Tools

Studio management software

POS systems

Job description

Job Title: Sales Associate
Location: Pilates Addiction – Mt. Lebanon
Reports to: Studio Manager

About Pilates Addiction

The New Gold Standard in Pilates is Here.

At Pilates Addiction Mt. Lebanon we’re redefining what’s possible through movement. Our studios deliver results-driven, biomechanically grounded workouts powered by patented reformers found nowhere else and guided by expert Educators who inspire transformation in every session.

We believe movement changes everything. When done with precision, intention, and community, it becomes a way of life. Now we’re looking for a driven Sales Associate to work with passion, grow our member base, and cultivate a studio environment that feels as empowering as it is elite.

Position Overview

As a Sales Associate at Pilates Addiction, you will play a key role in driving sales and supporting our studio operations. This position is ideal for someone with a passion for health and fitness, who enjoys building relationships with clients and helping them discover the benefits of Pilates. You will be the first point of contact for prospective clients, guiding them through our class offerings, memberships, and retail products.

Key Responsibilities

Client Engagement: Welcome potential and existing clients to the studio, answering inquiries about Pilates Addiction classes, membership packages, and retail products.
Sales & Membership Growth:
- Drive membership sales and upsell class packages, private sessions, and retail items.
- Meet and exceed sales targets while maintaining a high level of customer satisfaction.
- Lead the studio’s membership expansion through strategic outreach, in-studio tours, and community engagement.
- Make 50+ outbound calls daily to warm leads, trial guests, and former members to convert interest into commitment.
- Master the art of consultative selling, building value, trust, and meaningful connections with every prospect.
- Conduct studio tours, provide in-depth explanations of the Pilates Addiction method, and match clients with the right services based on their goals and needs.
Customer Relationship Management:
- Foster a studio culture rooted in excellence, inclusivity, and transformation.
- Build genuine relationships with members: celebrating milestones, recognizing wins, and elevating the member experience.
- Develop and execute retention strategies, referral programs, and member appreciation events.Build lasting relationships with clients, ensuring they feel valued and supported throughout their fitness journey.
Client Onboarding: Facilitate the onboarding process for new clients, including class sign-ups, membership registration, and ensuring a smooth start to their Pilates Addiction experience.
Administrative Support: Assist with studio operations, including scheduling, answering calls, managing email inquiries, and processing sales transactions through our POS system.
Promotion of Events and Offers: Actively promote studio events, workshops, special offers, and retail products to enhance the client experience and boost sales.
Other projects and responsibilities may be added at the owner’s discretion, including administrative duties

Qualifications

Experience: 1-2 years of sales experience, preferably in a fitness or wellness environment.
Customer Service: Strong interpersonal and communication skills with a customer-first mindset.
Fitness Passion: A genuine interest in Pilates and fitness, and the ability to educate others on the benefits of Pilates.
Sales Skills: Ability to meet sales targets and overcome objections while maintaining a consultative, solution-based approach.
Tech Savvy: Comfortable using studio management software, point-of-sale systems, and other digital tools.
Team Player: Ability to work collaboratively with the studio team, contributing to a positive and supportive environment.

Physical Requirements

Ability to stand, walk, and interact with clients for extended periods.
Comfortable with light physical activity related to assisting clients and setting up equipment when necessary.

Perks & Benefits