Sales Associate

Valencia College

Orlando (FL)

On-site

USD 29,000 - 39,000

Full time

4 days ago

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Benefits offered by this job

Medical benefits

Paid time off

Education & development opportunities

Job summary

Valencia College’s West Campus Campus Store is seeking a Full Time Sales Associate to help students select textbooks, process payments, and maintain accurate sales records. You will assist with inventory control, signage, and opening/closing duties, with occasional travel between campuses.

This onsite role requires a high school diploma or GED, cash-handling experience, and strong customer service and communication skills.

Qualifications

High school diploma or GED or higher.
Experience handling cash and processing sales transactions.
Customer service experience in a client-facing environment.
Strong verbal and written communication skills.
Ability to multitask and assist multiple tasks and customers simultaneously.
Attention to detail to ensure accurate and efficient transaction processing.

Responsibilities

Operates POS registers and processes payments, returns, and exchanges.
Processes passport applications and may perform notary certifications.
Assists customers with purchasing books, software, hardware, and supplies.
Greets and assists customers with inquiries in a professional manner.
Maintains cashier integrity with proper money-handling procedures.
Conducts regular inventory counts and coordinates online orders for pickup or shipment.
Supports events and promotions to maximize sales opportunities.
Maintains a clean, organized sales floor and displays.
Trains new associates and serves as SME.
Loads/unloads smart lockers and resolves customer issues promptly.
Performs other related duties as assigned.

Skills

Cash handling

Customer service

Verbal & written communication

Multitasking

Attention to detail

Education

High school / GED

Tools

Cash register

Job description

Join Our Team!

Valencia College is seeking a Full Time Sale Associate to join our dedicated Campus Store team at West Campus. The Campus Store is your one-stop shop for all instructional materials, supplies, and spirit gear. We provide services to students, faculty, and staff with a wide range of products and services. Our Campus stores also offer textbook buyback programs, notary services, and passport application assistance.

As a Sales Associate, you will assist students with selecting the appropriate textbooks for their courses, process cash and check payments, record sales using a cash register, and maintain accurate records related to store operations. You will also support inventory control efforts and assist with setting up merchandise displays and signage. Sales Associates assist with opening and closing the store as needed. Due to the collaborative nature of the department, occasional travel between campuses may be required to support other Campus Store locations.

The ideal candidate will have:

High school diploma or General Education Diploma (GED) or higher
Experience handling cash and processing sales transactions
Customer service experience in a client-facing environment
Strong verbal and written communication skills
Ability to multitask and assist multiple tasks and customers simultaneously
Attention to detail to ensure accurate and efficient transaction processing

State Medical, dental benefits and paid life insurance premiums
Paid time off
Educational and Professional development opportunities for you and your dependents and so much more.

Additional Information:

This position operates in a fully onsite environment.
This position is eligible for Veteran’s Preference under Florida Statute 295.07(5)(a), F.S.
Please be advised that this position may be eligible for nighttime differential in accordance with Valencia College Pay policies.
Applicants must complete the entire online application and include work history, even if attaching a resume. This position also requires a valid driver’s license and your driver’s license information must be included as well. Any incomplete applications will not be considered.
Please note that you will need to establish Florida residency within 30 days from your start date if selected for this position.
Selected candidates recommended for hire may be required to complete pre-employment screenings as a condition of employment, which may include but are not limited to: a criminal background check, drug screening, professional reference verification, and driver’s license verification. The Office of Organizational Development and Human Resources (ODHR) will confirm applicable requirements during the hiring process.

About this Position

Position Number

Position Number SE0104

Position Title

Job Type

Job Type Staff

FT/PT

FT/PT Full-Time

Employee Class Description

Employee Class Description Staff (ed. support)

General Position Description

This position is responsible for assisting with the daily operations of the campus store, including, but not limited to, opening and/or closing the campus store daily; operating a cash register accurately and effectively; creating and maintaining accurate reports, records, and files; maintaining a clean and orderly campus store and warehouse, and working a flexible schedule including days, evenings, and/or weekends as required.

Flexible Work Arrangement

Flexible Work Arrangement Fully On-site: Employee performs all of their job duties at a Valencia College location, with flexibility in the work schedule, if appropriate.

Grade

Grade 2021

Exemption Status

Exemption Status Non-Exempt

Posting Number

Posting Number S4083P

Location(s)

Proposed Work Schedule (Please note hours subject to change based on business needs)

Monday to Friday: 7:30am – 6:00pm

Occasional weekend and evening availability is also necessary for college events.

Temporary Position (Temp or Grant Funded) Details

Salary Range

Salary Range $33,800 per year

Essential Job Functions

1. Operates POS registers and processes payment, returns, and exchanges in accordance with standard operating procedures. Balances the cash drawer and performs cashier audits.

2. Processes passport applications in accordance with government guidelines. Completes required training to remain informed about product features, promotions, passport application procedures. May perform notary certifications, ensuring all legal requirements are met.

3. Performs customer service activities such as retrieving and activating student financial aid information and assisting customers in the purchase of books, computer software and hardware, calculators and/or supplies.

4. Greets and assists customers with product and service inquiries while maintaining a professional appearance and a positive, helpful demeanor.

5. Maintains cashier integrity by observing safe money-handling procedures and secure transaction practices when accepting cash payments, making change, accepting checks and credit card payments, and processing refunds.

6. Conducts regular inventory counts and full inventory audits to ensure accuracy and maintain appropriate stock levels. Monitors and coordinates online orders and fulfillment by: a. processing online orders; b. pulling merchandise; c. preparing orders for pick-up or shipment; d. communicating order status to customers.

7. Adheres to all loss prevention and security procedures to protect store assets.

8. Participates in special events, promotions and marketing initiatives (e.g., off-site events, graduation). Recommends products based on customer needs. Promotes and cross-sells products and services to maximize sales opportunities.

9. Maintains a clean and organized sales floor by restocking shelves and merchandise displays and actively participating in cleaning tasks. Ensures a visually appealing product presentation.

10. Completes all assigned training. Assists in training new associates and serves as subject matter expert.

11. Loads and unloads smart lockers in accordance with standard operating procedures.

12. Resolves general customer complaints or issues promptly and effectively in a professional and courteous manner.

13. Performs other related duties as assigned.

Qualifications

Drivers License Requirement

Drivers License Requirement REQUIRED: Must possess valid Florida Driver’s License. Employee will be required to operate a college vehicle, including but not limited to on and between campuses and in the local community, in order to perform the essential job functions.

Required Qualifications

Required Minimum Education

Required Minimum Education High school diploma or general education degree (GED).

Required Field of Study

Other Required Qualifications

Experience in handling money and processing sales transactions and/or experience in retail or customer service.

Required License/Certification

Preferred Qualifications

Preferred Education & Field of Study

Preferred Type of Experience

Preferred Licenses/Certification

Knowledge, Skills and Abilities

1. Ability to accurately and efficiently process cash and credit card sales transactions.

2. Knowledge of money-handling procedures to ensure accuracy and efficiency.

3. Ability to follow college policies and procedures.

4. Ability to communicate effectively both orally and in writing.

5. Ability to access, input, and retrieve information from a computer.

6. Skill in cash register operation, basic computer applications, and basic accounting procedures.

Working Conditions

General Working Conditions

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects at close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Job specific working conditions

This job operates in a retail environment with merchandise displays and items available for purchase.

Supplemental Questions

Required fields are indicated with an asterisk (*).