Sales Associate

Massage Envy; Norwood (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay

Bonuses and commissions

Employer-paid healthcare

Paid time off

Flexible schedule

Training

Discounts on products

Job summary

Massage Envy Dedham-Norwood is hiring team members to deliver Total Body Care through friendly service and product education. You will greet guests, answer questions, book services, and promote the Wellness Program to grow our client base.

Full-time and part-time roles offer a competitive hourly pay range of $17.00–$19.00 plus bonuses and commissions, with employer-paid healthcare for full-time staff, paid time off, and a flexible schedule to support work-life balance.

Qualifications

• Experience in retail or sales is preferred.
• Strong math and computer skills with ability to multitask.
• Excellent people skills and ability to build guest relationships.
• Knowledge of massage and skin care services is a plus.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on Total Body Care and promote the Wellness Program.
• Book services, answer calls and emails, and manage scheduling.
• Help grow and retain a client base through outreach and service recommendations.

Skills

Customer service

Communication

Multitasking

People skills

Math skills

Computer skills

Tools

POS software

Booking software

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Dedham-Norwood, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $17.00-19.00/hourly plus bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Paid time off for full-time employees
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Sunday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location