SALES ASSOCIATE

Brunello Cucinelli; Northern, New York (KY, NY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health and dental insurance

Life insurance

Disability insurance

401(k) plan

Paid holidays

Generous paid time off

Job summary

Brunello Cucinelli is seeking a Brand Ambassador to deliver luxury, personalized service in-store and build lasting client relationships. You will drive sales, maintain brand aesthetics, and collaborate with store leadership to achieve objectives. The role requires adaptability, product knowledge, and commitment to the brand’s humanistic philosophy.

The position offers a strong benefits package and opportunities for professional development within a premium retail environment.

Qualifications

• Elevated retail or hospitality experience preferred.
• Strong customer service and networking skills.
• Excellent verbal and written communication skills.
• Able to stand for long periods and lift up to 40 pounds.
• Flexible schedule including weekends and holidays.

Responsibilities

• Provide premium customer service to build guest loyalty.
• Maximize selling opportunities to achieve sales goals.
• Maintain brand aesthetics and assist with floor sets and merchandising.
• Assist with opening/closing, cash handling and inventory tasks.
• Develop client base using clientele books and referrals.
• Collaborate with Store Manager and other locations.

Skills

Customer service

Networking

Communication

POS systems

Microsoft Office

Physical stamina

Education

High School Diploma

Tools

POS systems

Microsoft Office

Job description

**Who you are:** Brand Ambassadors at Brunello Cucinelli are responsible for delivering a memorable experience to all guests and prospective customers. This role is vital to our brand and supports the Store Manager in achieving sales goals and operational objectives. Brand Ambassadors are responsible for being the guardians of the brand and furthering the Humanistic philosophy of Solomeo.**Role responsibilities:*** Provide industry leading customer service building guest loyalty through in-store experience.* Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients.* Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service.* Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment.* Maintains awareness of all current marketing and promotional activity.* Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.* Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business.* Support and partner with the store manager in maintaining consistent inventory levels to prevent shrink and loss.* Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed.* Utilizes business acumen (both written and verbal) in relation to store business, product assortment and business opportunities.* Build effective working relationships with colleagues in our other stores and Corporate Partners.* Demonstrates reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines.* Promotes cooperation and commitment within the team to achieve goals and celebrates team accomplishments and shares credit with others.* Proactively seeks feedback for performance and opportunities for growth.**Qualifications:*** Strong affinity for Brunello Cucinelli brand and philosophy.* High School Diploma required.* 3-5 years’ experience working in an elevated retail or hospitality environment.* Exceptional customer service and networking skills, with the ability to network and develop clients.* Strong verbal and written communication skills.* Proficient with POS systems and Microsoft Office Suite; Outlook and Excel.* Ability to stand for multiple hours and lift up to 40 pounds on occasion.* Availability to work a varied schedule each week including weekends and holidays.*EEOC**Brunello Cucinelli is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.**Pursuant to the New York Pay Transparency Law, the hourly pay scale for this position is $25 to $30 per hour. Compensation decisions are based on a variety of factors, including but not limited to relevant skills, training, years of experience related to the role, education, and internal organizational considerations. Compensation may be discussed transparently during the interview process. In addition to base compensation, Brunello Cucinelli offers a competitive benefits package, which includes health and dental insurance, life insurance, disability insurance, a 401(k) plan, paid holidays, a generous paid time‐off policy, and career development opportunities within a dynamic team.*