SALES ASSOCIATE

BRUNELLO CUCINELLI USA INC; New York (NY); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) plan

Paid holidays

Generous paid time‑off

Career development opportunities

Job summary

Brunello Cucinelli USA INC is seeking a Brand Ambassador to deliver an exceptional in-store experience in New York. You will support the Store Manager, drive sales, and cultivate lasting client relationships while upholding the brand aesthetic and lifestyle.

Ideal candidates have 3–5 years in elevated retail or hospitality, strong communication, and proficiency with POS systems. The role requires standing for extended periods and a varied schedule, including weekends and holidays.

Qualifications

• High School Diploma required.
• Experience in elevated retail or hospitality environment preferred.
• Proven exceptional customer service and ability to nurture client relationships.

Responsibilities

• Provide industry‑leading customer service and build guest loyalty.
• Maximize selling opportunities to achieve and exceed sales goals.
• Develop and nurture client relationships through clientele books.
• Demonstrate product knowledge and utilize resources to deepen understanding.
• Support store operations including opening/closing, cash handling, and inventory management.
• Maintain visual merchandising standards and assist with floor sets as needed.

Skills

Exceptional customer service

Networking skills

Verbal and written communication

POS systems

Microsoft Office (Outlook, Excel)

Stand for long hours

Availability on weekends/holidays

Education

High School Diploma

Tools

POS systems

Job description

Who you are

Brand Ambassadors at Brunello Cucinelli are responsible for delivering a memorable experience to all guests and prospective customers. This role is vital to our brand and supports the Store Manager in achieving sales goals and operational objectives. Brand Ambassadors are the guardians of the brand and further the Humanistic philosophy of Solomeo.

Responsibilities

• Provide industry‑leading customer service building guest loyalty through an in‑store experience.
• Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously seeking ways to convert one‑time shoppers into long‑term clients.
• Proactively avoid customer service issues by finding meaningful resolutions for customers and using best‑in‑class customer service.
• Continuously demonstrate product knowledge to enhance sales and use company‑provided resources to deepen understanding of the product assortment.
• Maintain awareness of all current marketing and promotional activity.
• Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.
• Under the guidance and direction of the Store Manager complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned, demonstrating flexibility and adaptability when workload or tasks change.
• Support and partner with the store manager in maintaining consistent inventory levels to prevent shrink and loss.
• Ensure visual merchandising standards are maintained throughout the day, assisting with floor sets and moves as needed.
• Utilize business acumen in relation to store business, product assortment and business opportunities.
• Build effective working relationships with colleagues in other stores and Corporate Partners.
• Demonstrate reliability and trustworthiness by acting with integrity in all interactions and following company policy and guidelines.
• Promote cooperation and commitment within the team to achieve goals, celebrate team accomplishments, and share credit with others.
• Proactively seek feedback for performance and opportunities for growth.

Qualifications

• Strong affinity for Brunello Cucinelli brand and philosophy.
• High School Diploma required.
• 3–5 years of experience in an elevated retail or hospitality environment.
• Exceptional customer service and networking skills, with the ability to develop and nurture client relationships.
• Strong verbal and written communication skills.
• Proficiency with POS systems and Microsoft Office Suite (Outlook and Excel).
• Ability to stand for multiple hours and lift up to 40 pounds on occasion.
• Availability to work a varied schedule each week, including weekends and holidays.

Compensation

Pursuant to the New York Pay Transparency Law, the hourly pay scale for this position is $25 to $30 per hour. Compensation decisions are based on a variety of factors, including but not limited to relevant skills, training, years of experience related to the role, education, and internal organizational considerations. Compensation may be discussed transparently during the interview process.

Benefits

In addition to base compensation, Brunello Cucinelli offers a competitive benefits package, which includes health and dental insurance, life insurance, disability insurance, a 401(k) plan, paid holidays, a generous paid time‑off policy, and career development opportunities within a dynamic team.

EEOC Statement

Brunello Cucinelli is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.