Sales Associate

Carters Inc.; North Canton (OH); On-site; USD 13,776 - 16,186; Part time

Benefits offered by this job

Flexible schedules

Mental health benefits

30% discount on brands

Referral bonuses

Free tuition or English language courses

Job summary

Carters Inc. is hiring a Sales Associate in North Canton, Ohio. In this role, you will greet customers warmly, assist with their shopping needs, and build relationships with growing families. The position requires effective communication skills and the ability to manage various tasks in a busy retail environment. Compensation ranges from $10.00 to $11.75 per hour, depending on experience. Join a company that values diversity and offers flexible scheduling along with employee benefits.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Welcome customers with warm greetings and assist with products.
• Resolve customer issues confidently and manage the retail environment.
• Assist customers across various channels for a positive shopping experience.
• Execute transactions at the point-of-sale.
• Restock products and maintain a clean store.

Skills

Customer service skills

Effective communication

Task management

Job description

Job Overview

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help them prep for their first day of school, and support all the big and little moments of their parenting journey. You’ll work in an inclusive environment that values skills and talents.

Benefits

• Flexible schedules that fit your life.
• Mental health benefits.
• 30% discount on our brands.
• Referral bonuses.
• Advance You Program that offers free tuition or English language courses.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve customer issues and manage a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and restock shipments as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities We’d Love in a Candidate

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Physical Requirements

• Lift up to 40 pounds and perform frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Equal Opportunity Employer

Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender; gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Compensation

Hourly range: $10.00 – $11.75 per hour, based on experience and location.

Additional Information

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.