Sales Associate

Carters Inc.; Stamford (CT); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

30% discount on Carter's brands

Mental health benefits

Referral bonuses

Tuition-free education program

Job summary

Carter's Inc. in Stamford, CT is seeking a friendly Sales Associate to be the first face of our brand for growing families. You will welcome customers, explain baby essentials and school prep, and support shoppers throughout their parenting journey.

In a lively retail setting, you’ll handle transactions, restock the floor, and promote promotions and our loyalty program. The role emphasizes excellent service, teamwork, and adaptability to changing schedules.

Qualifications

• Customer service and engagement experience
• Ability to multitask in a busy retail environment
• Strong verbal and written communication
• Ability to lift up to 40 pounds and stand for extended periods

Responsibilities

• Welcome customers and explain product features and benefits
• Resolve issues proactively in a busy retail environment
• Assist with omnichannel shopping to ensure a positive experience
• Process point of sale transactions quickly and accurately
• Complete floor replenishment and shipments
• Promote promotions and the loyalty program including credit

Skills

Customer service

Communication

Multitasking

Positive mindset

Physical stamina

Job description

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualifications

• A positive and solutions‑oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Ability to stand or walk for extended periods and climb up and down a ladder
• Availability that may include days, nights, weekends, and holidays as scheduled

Benefits

Schedules that fit your life: Our hours of operation allow you to balance work and personal activities – whether you have class, enjoy a morning workout, or manage carpool. Additional benefits include mental health benefits, a 30% discount on our brands, referral bonuses, and many others. The Advanced You Program helps you earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. Opportunities for professional and personal development are available to shape your career.

Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.