Sales Associate

Carters Inc.; Shenandoah (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Mental health benefits

Tuition assistance

Job summary

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, and help families prepare for school moments while delivering friendly service.

You’ll work in a welcoming, inclusive environment that values your skills, handle omnichannel support, POS transactions, restock, and promote promotions and the brand loyalty program, all while keeping the store safe and clean.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and stand/walk for extended periods.

Responsibilities

• Welcome customers and explain product styles, features, and benefits.
• Resolve issues proactively in a busy retail setting.
• Assist with omnichannel shopping to ensure a positive experience.
• Execute and expedite point-of-sale transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and the brand loyalty program to customers.

Skills

Customer service

Engagement skills

Communication skills

Multitasking

Physical capability

Availability

Job description

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualifications

• A positive and solutions‑oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Ability to stand or walk for extended periods and climb up and down a ladder
• Availability that may include days, nights, weekends, and holidays as scheduled

Benefits

Schedules that fit your life: Our hours of operation allow you to balance work and personal activities – whether you have class, enjoy a morning workout, or manage carpool. Additional benefits include mental health benefits, a 30% discount on our brands, referral bonuses, and many others. The Advanced You Program helps you earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. Opportunities for professional and personal development are available to shape your career.

Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.