Sales Associate

Massimo Dutti; New York (NY); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Massimo Dutti in New York seeks a brand ambassador to deliver exceptional customer experiences and actively support store goals. You will stay informed about product news, assist customers, and collaborate with colleagues to maintain an inviting store environment.

Requirements include 1 year of fashion retail experience and ability to follow health, safety, and store procedures. A proactive, team-oriented attitude with strong communication is key.

Qualifikationen

• 1 year of experience in fashion retail.
• Deliver a high level of customer service.
• Understand the latest fashion trends.
• Replenish the shop floor and restock merchandise.

Aufgaben

• Stay updated on product news at checkout, fitting room, and deliveries.
• Know and execute store operations accurately.
• Maintain store layout and sections.
• Use store devices (checkout, POD, PDA) and ITX Stock as required.
• Ensure the store image and product locations are well maintained.
• Provide excellent customer experience and support the Experience project.
• Restock promptly and assist with merchandise reception when needed.
• Collaborate with team to meet sales goals and communicate openly with colleagues.

Kenntnisse

Fashion trends

Customer service

Team player

Proactivity

Communication

Brand representation

Tools

POS system

PDA devices

ITX Stock

Jobbeschreibung

Massimo Dutti was founded in 1985 and was acquired by Inditex in 1991. It now has over 643 stores in more than 78 markets and an online presence in 215 markets.

The brand was originally aimed at men's fashion. Starting in 1995, women's fashion was launched in all its dimensions: from the most urban lines to the more casual. Massimo Dutti has consolidated at all levels as a group with national and international growth and has reached over today.

Since September 2006, Massimo Dutti has been fully designing and marketing the following lines: Women: Womenswear, Accessories, Fragrances for Men: Menswear, Accessories, Personal Tailoring, Fragrances.

Purpose:

You are a brand ambassador. You attend to customer needs, collaborate with colleagues, and support the achievement of store goals.

Profile

• Passion for fashion and trends.
• Friendly and empathetic personality to offer a good customer experience.
• Positive and optimistic attitude.
• Ability to work in a team.
• Proactivity and dynamism.
• Professional ambition and career projection within the brand.
• Represents the brand image.

Responsibilities

• Stays updated on product news at customer interaction points: checkout, fitting room, merchandise delivery.
• Knows and correctly executes store operations.
• Familiar with the store layout and sections.
• Knows all store devices (checkout, POD, PDA, etc.) and handles applications (ITX Stock, 25s, etc.).
• Ensures the store's image is maintained.
• Knows the location of all products.
• Provides a good customer experience by attending to their needs. Ensures the implementation of the Experience project.
• Ensures proper and quick restocking.
• Supports merchandise reception if necessary.
• Collaborates to achieve the store’s sales goals.
• Communicates effectively, openly, and transparently with colleagues and supervisors.
• Complies with occupational risk prevention and health and safety regulations at work.

Requirements:

• 1 year of experience in fashion retail.
• Deliver a high level of customer service
• Support the cash desk and delivery teams
• Understand the latest fashion trends
• Replenish the shop floor
• Adhere to all the health & safety and security procedures
• Support other store functions when needed